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For Companies At a Glance
- Tasks: Manage cybersecurity incidents and enhance IT infrastructure for a leading social care provider.
- Company: Join one of the UK's largest adult social care providers, recognised as a top workplace.
- Benefits: Enjoy competitive salary, 25 days leave, birthday off, and a £300 referral bonus.
- Why this job: Make a real difference in people's lives while advancing your tech skills.
- Qualifications: Experience in cyber incident management and M365 administration required.
- Other info: Dynamic remote work environment with excellent training and career growth opportunities.
The predicted salary is between 32000 - 40000 £ per year.
Location: Remote
Salary: Up to £40,000 Per Annum
Who We Are
We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person‑centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity. We’re very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024 & 2025’.
Role Overview
Reporting to the Technical Delivery Manager, you’ll be responsible for overseeing and enhancing our cybersecurity and IT infrastructure. You’ll manage cyber incidents, improve system infrastructure, and drive strategic technology improvements in collaboration with key partners. You have strong technical skills, the ability to understand business requirements, and the capability to deliver high‑quality solutions to enhance operational efficiency.
Your Responsibilities
- Cyber Incident Management
- Act as the primary point of contact for cyber incidents within ivolve.
- Assess risks, develop strategies, and execute response processes effectively.
- Review cyber alerts and conduct regular data analysis to identify threats and vulnerabilities.
- EUC Platform Management
- Plan and implement enhancements across our M365 EUC Platform, improving performance and security.
- Implement autopilot, compliance, conditional access, defender for endpoint, and configuration profile policies.
- Ensure best practices for Windows Updates are being adhered to.
- Oversee device authentication, SSO, MFA, and privileged identity management.
- Make decisions and approve changes related to the M365 environment.
- Oversee migration processes and manage different builds/applications.
- Drive automation via PowerShell scripting.
- Develop technical documentation and knowledge‑base articles to help drive continuous improvement and efficiency in service delivery.
- IT Support
- Provide advanced troubleshooting and problem resolution for complex IT issues across the EUC environment.
- Act as an escalation point for critical incidents and technical challenges.
- Ensure system stability, performance tuning, and proactive maintenance.
- Work with cross‑functional teams to implement new technologies and upgrades.
The Main Skills and Experience for This Role
Essential
- Proven experience in cyber incident management and IT infrastructure.
- Strong analytical and problem‑solving skills.
- Experience in network, tenant, and infrastructure management.
- Proficiency in M365 administration and migration processes, specifically:
- Intune
- Entra (Azure AD)
- Defender and Security Baselines
- Intune App wrapping/application deployment
- PowerShell scripting
- Microsoft native & 3rd party Migration tools (Quest, SkyKick, AvePoint, etc.)
Our Support
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!
In addition, we also offer the following:
- Industry‑leading recognition
- Social, financial and emotional wellbeing
- Training and development to reach your potential
If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the role for you!
IT Specialist in Chesterfield employer: ivolve care & support
Contact Detail:
ivolve care & support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Specialist in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to cybersecurity and IT infrastructure. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to cyber incident management and M365 administration. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Specialist in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Specialist role. Highlight your experience in cyber incident management and M365 administration, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about this role and how your background aligns with our mission. Don’t forget to mention your problem-solving skills and any relevant certifications.
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to list your experience with PowerShell scripting, Intune, and other tools mentioned in the job description. This will help us understand how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ivolve care & support
✨Know Your Cybersecurity Basics
Make sure you brush up on your cybersecurity knowledge before the interview. Understand key concepts like incident management, risk assessment, and threat analysis. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Technical Skills
Prepare to talk about your experience with M365 administration and PowerShell scripting. Have specific examples ready that demonstrate how you've improved system performance or resolved complex IT issues in the past. This will help you stand out as a candidate who can deliver high-quality solutions.
✨Communicate Clearly
Since this role involves collaboration with various teams, practice explaining technical concepts in simple terms. Good communication skills are essential, so be ready to demonstrate how you can convey complex information effectively to non-technical stakeholders.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to IT infrastructure and cybersecurity. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.
