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For Companies At a Glance
- Tasks: Be the friendly face of our office, managing reception and supporting daily operations.
- Company: Join one of the UK's largest adult social care providers, recognised as a top workplace.
- Benefits: Enjoy 25 days annual leave, competitive salary, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Excellent communication skills and a warm, welcoming personality are essential.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
The predicted salary is between 28800 - 43200 £ per year.
Location: Chesterfield, Derbyshire S41
Salary: Dependant on experience
Hours: 37.5 hours per week, 9am - 5pm Office based
Who We Are
We are one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives. Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.
Our Values
Our values reflect us all and they are at the heart of everything we do. They set out our culture, the way we behave and the way we do things. Our colleagues are passionate, kind and resilient and they go the extra mile for the people we support and each other. We have this expectation of all of our colleagues. As a leader, you will embody our values in action and inspire and motivate your teams to do the same.
The role
We have an exciting opportunity to join our team at our Head Office in Chesterfield. A personable, highly organised, and professional individual, with a warm, welcoming manner and excellent communication skills, you will be at the heart of the office - keeping everything running smoothly and creating a fantastic first impression for everyone who visits or calls.
Responsibilities include:
- Reception
- Greeting visitors and team members in a friendly and professional manner, signing them in / supplying with visitor's badges.
- Answer and direct phone calls, take messages, and provide information as needed.
- Manage the reception area, ensuring it’s organised and presentable at all times.
- Ensuring that Head Office is presentable and welcoming for colleagues and visitors.
- Dealing with post, incoming and outgoing, franking, arranging couriers.
- Managing the Reception inbox and redirecting emails as appropriate.
- Dealing with deliveries and working with AECOM Reception to ensure that these are collected promptly.
- Reporting weekly visitors and fire marshals to AECOM.
- Ordering buffet lunches.
- Book hotels for Senior Management when visiting head office for meetings.
- Booking parking spaces for visitors.
- Manage the internal phone directory ensuring that this is accurate and up to date for all regions and central operations.
- Handling staff parking permits / scratch cards.
- Booking meeting rooms at Head Office and our other sites.
- Deputising for the Office Manager and assisting with the dealing with day to day running of Head Office.
- Programming entry fobs and updating records and ordering car parking passes for new starters and returning them for leavers.
- Mailing out ID cards to new starters.
- Reporting any issues in Head Office to the relevant department, for example facilities, and ensuring that these are dealt with and any repairs completed.
- Monitor and replenish stationery, janitorial, cleaning and kitchen supplies, working with our external vendors.
- Daily maintenance of the coffee machine, cleaning and flushing, refilling and ordering supplies.
- Maintain and update the Royal Court seating plan.
- Provide the Executive Assistant to the CEO with ad-hoc admin tasks as and when required including but not limited to: Venue searching, Project support, Updating the company structure chart, Arranging gifts for staff.
- Monitor the references inbox and provide support to the People Team with completing a minimum number of references on a daily basis.
- Supporting other functions with ad-hoc admin tasks as and when required.
Our Support
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave +
Receptionist & Office Supervisor employer: Ivolve Care and Support
Contact Detail:
Ivolve Care and Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Office Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier for you to connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A smart appearance shows that you take the opportunity seriously and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist & Office Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of warmth and friendliness in your tone. Remember, as a Receptionist & Office Supervisor, you'll be the first point of contact for visitors, so a welcoming vibe is key!
Tailor Your Application: Make sure to tailor your application specifically for this role. Highlight your organisational skills and any relevant experience that aligns with our values. We love it when candidates connect their past experiences to what we do here at StudySmarter!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we stand for!
How to prepare for a job interview at Ivolve Care and Support
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values and mission. Understand what makes them one of the best places to work. This will not only help you answer questions more effectively but also show that you’re genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Receptionist & Office Supervisor, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved office efficiency. Be ready to discuss how you keep things running smoothly and how you handle unexpected challenges.
✨Practice Your Communication Skills
Since this role involves greeting visitors and handling phone calls, practice your communication skills. You might want to do mock interviews with friends or family, focusing on being warm and professional. Remember, first impressions matter!
✨Prepare Questions to Ask
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, expectations for the role, or how they measure success. This shows your enthusiasm and helps you determine if it’s the right fit for you.