At a Glance
- Tasks: Support mission-critical applications and collaborate with global teams on technical issues.
- Company: Join Visa, a leader in the payment ecosystem with a focus on innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for skill development.
- Other info: Embrace a culture of continuous improvement and teamwork in a fast-paced setting.
- Why this job: Make an impact in a dynamic environment while learning cutting-edge technologies.
- Qualifications: Programming experience, strong communication skills, and a degree in IT or related fields.
The predicted salary is between 30000 - 40000 £ per year.
You will support multiple mission-critical applications, including Visa’s Core Clearing and Settlement BASE II, which reconciles and processes funds between client financial institutions in a global, multi-data centre environment. This client-facing role involves assisting first and second-level support teams in problem determination and recovery for Open Systems and Mainframe applications, leveraging technologies such as Linux, Cassandra, DB2, Kafka, Golang, and emerging automation and AI-driven tools.
We’re looking for someone who thrives in a shift-based environment, learns quickly, and demonstrates strong problem-solving skills. You must be a team player with a proactive attitude and willingness to engage in continuous improvement initiatives.
What we expect of you, day to day:
- Run day-to-day operations across multiple technologies, ensuring stability and resilience.
- Escalate issues promptly to peers and/or on-duty specialists or team leads.
- Collaborate with service partners such as VIP Operations and Client Support teams to manage operational issues effectively.
- Work closely with global support teams on technical issues, installations, and recovery exercises.
- Learn and utilise bespoke tools and automation frameworks.
- Participate in process improvement initiatives, including automation of manual workflows and leveraging AI-assisted incident summarisation and predictive monitoring.
- Contribute to knowledge-sharing sessions and continuous skill development.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Basic Qualifications:
- Understanding of Visa’s business and payment ecosystem.
- Programming experience in any language.
- Database knowledge (SQL/NoSQL).
- Strong communication skills (written and oral).
- Ability to think creatively and solve problems under pressure.
- Comfortable working a 12-hour, 12×365 shift pattern.
- Proficiency in Microsoft Office products.
- Experience in multi-team environments.
- Familiarity with Incident, Problem, and Change Management processes.
- Ability to respond to escalations using documented procedures and knowledge bases.
- Customer-facing experience (even part-time).
- Degree-level qualification (BSc/MSc) in IT, Information Systems, or related disciplines.
Preferred Skills (Added for Future-Readiness):
- Exposure to automation tools and scripting for operational tasks.
- Understanding of AI/ML concepts and their application in IT operations (e.g., AIOps, predictive analytics).
- Experience with workflow orchestration platforms or low-code automation tools.
- Familiarity with Generative AI for summarization, documentation, and client support.
- Ability to work with agent-based systems for proactive monitoring and remediation.
- Knowledge of cloud platforms and hybrid environments.
Application Analyst- (Associate Level) in Basingstoke employer: iVisa
At Visa, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our hybrid work model allows for flexibility while supporting your professional growth through continuous learning opportunities and exposure to cutting-edge technologies in a global environment. Join us to be part of a team that values problem-solving, creativity, and a commitment to excellence in the fast-paced world of payment solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Application Analyst- (Associate Level) in Basingstoke
✨Join IT Consulting Meetups
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✨Use University Resources
If you're still at uni, don't forget your career services! They often have exclusive job fairs or internship programmes tailored for students in IT consulting. We should definitely take advantage of these opportunities before graduation—it's a great way to get a foot in the door with companies like iVisa.
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We think you need these skills to ace Application Analyst- (Associate Level) in Basingstoke
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at iVisa and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at iVisa
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
✨Get Comfortable with Tools of the Trade
Familiarise yourself with common tools and software used in IT consulting, like project management software and data analysis tools. Being able to mention your experience (or even a hypothetical example) with these can give you an edge and show that you're prepared to hit the ground running at iVisa.
✨Show Your Willingness to Learn
As this is an entry-level role, employers like iVisa will be keen to see your eagerness to grow. Prepare to discuss your learning journey, any certifications you've pursued, or industry-relevant projects you’ve tackled during your studies – it’ll highlight your motivation and potential!
✨Prepare for Scenario-Based Questions
IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
