Our client is an international B2B technology business looking for a commercially strong After Sales & Commercial Excellence Manager to drive service growth, process excellence, and sales transformation. This role offers strong visibility and the opportunity to build scalable commercial and service structures in an international environment. Acting as a bridge between strategy and execution, you will help translate growth ambitions into practical concepts, clear processes, and measurable results across sales and service. After Sales & Commercial Excellence Manager Europe-based, hybrid work Your Role You will develop aftersales into a profitable growth area by shaping service offerings, identifying opportunities, and translating them into practical commercial concepts. You will design scalable service and repair structures, including business cases, governance, KPIs, and performance follow-up. You will simplify and harmonize commercial processes across sales and service to improve speed, transparency, ownership, and customer responsiveness. As key user of the digital sales tool, you will improve system usage, data quality, standards, dashboards, and user adoption. You will support sales transformation by structuring workstreams, aligning stakeholders, tracking progress, and ensuring measurable results. Your Profile You are a commercially minded professional with experience in commercial excellence, sales operations, or service business development in an international B2B environment. You combine strong analytical skills with a pragmatic, hands-on approach and are confident working with business cases, KPIs, profitability analysis, and digital sales tools. Beyond your technical expertise, you know how to lead cross-functional initiatives, create alignment between senior and operational stakeholders, and deliver results through influence, clear communication, and disciplined execution. With your resilient, data-driven mindset, fluent English, and willingness to travel internationally when required, you are well equipped to make a tangible contribution to commercial performance and service growth.
After Sales & Commercial Excellence Manager in East Kilbride employer: Iventa - The Human Management Group
Join a forward-thinking international B2B technology business that prioritises innovation and growth, offering you the chance to shape aftersales into a profitable area while enjoying a hybrid work environment. With a strong focus on employee development, you will have access to competitive compensation, opportunities for international travel, and the ability to influence commercial strategies in a collaborative culture that values your insights and contributions.
Contact Details:
Iventa - The Human Management Group Recruitment Team
