At a Glance
- Tasks: Lead the development of cutting-edge voice AI systems for healthcare.
- Company: Join a dynamic UK AI automation consultancy with a focus on innovation.
- Benefits: Enjoy competitive salary, hybrid working, and direct customer engagement.
- Other info: Opportunity for genuine ownership and career growth in a fast-paced environment.
- Why this job: Make a real impact in healthcare by architecting advanced voice solutions.
- Qualifications: 3+ years in production voice AI systems and strong telephony knowledge.
The predicted salary is between 66150 - 80850 £ per year.
We're a small UK AI automation consultancy hiring a senior voice agent engineer to lead our voice AI capability. First major engagement is a clinical-grade voice agent for a UK private healthcare provider.
Location: UK (London or hybrid). Some on-site discovery days with customers required.
Engagement: Permanent or long-term contract considered.
Compensation: Senior band, market-competitive.
Reports to: Lydia (CTO) on tech; Adil (Automation PM) on project delivery.
About ivee: ivee is a UK AI automation consultancy delivering embedded AI builds for B2B customers. We replace manual operational processes with production-grade AI inside the customer's existing tech stack. We work on fixed fees with milestone payments, and we hand over working systems that the customer's team can run. We're scaling our voice AI capability.
About the role: This is a build-and-own role. You won't hand off after design; you'll lead the technical architecture, vendor selection, build and go-live for production voice agents. You start with the healthcare engagement above and expand into the next couple of customers as the capability matures. You'll work directly with customers, running on-site discovery workshops, defending architecture choices to C-level stakeholders, owning the technical conversation through to go-live.
What you'll do:
- Architect voice agent deployments end to end.
- Lead technical due diligence on customer environments: telephony stack, EMR/CRM APIs, compliance overlay, latency budgets.
- Stand behind vendor selection and defend your choice with rationale grounded in the customer's specific brief.
- Design healthcare-grade safety guardrails.
- Lead two-day on-site discovery workshops with customer stakeholders.
- Mentor the wider ivee engineering team on voice AI patterns.
- Contribute to ivee's productised voice AI offering.
Must-have:
- Three-plus years building production voice AI systems.
- Hands-on production experience with at least two of: Vapi, Retell AI, ElevenLabs Conversational AI, Pipecat, Synthflow, LiveKit Agents, Bland AI.
- Deep SIP and telephony knowledge.
- Production tool-calling integration into customer LOB systems.
- TTS and STT engineering.
- LLM application engineering.
- Track record shipping into regulated environments.
Strong nice-to-have:
- 3CX experience.
- Meddbase or a comparable UK private-healthcare EMR.
- UK GDPR fluency for AI processing.
- CQC, DCB0129 or DSPT awareness.
- Open-source contributions in the voice AI space.
- ElevenLabs Professional Voice Cloning experience.
Soft requirements:
- Comfortable in customer-facing technical discussions.
- Can lead a two-day on-site discovery workshop with C-level stakeholders.
- Writes clean architecture documents and technical specs.
- Pragmatic about platform choice.
- Comfortable with consultancy engagement model.
What we offer:
- Lead role on a fast-growing automation engagement portfolio.
- Senior compensation band.
- Hybrid working with London flexibility.
- Direct customer engagement; you're not behind a PM.
- Genuine ownership of a capability we're building.
Senior Voice AI Engineer in London employer: ivee
Ivee is an exceptional employer that prioritises strategic collaboration and innovation in talent acquisition. With a strong commitment to diversity and inclusion, employees are empowered to shape the future of recruitment while enjoying a supportive work culture that fosters professional growth and development. Located in a vibrant area, working at Ivee offers unique opportunities to connect with top talent and make a meaningful impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Voice AI Engineer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at ivee or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
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We think you need these skills to ace Senior Voice AI Engineer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at ivee.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at ivee and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at ivee
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If ivee uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
