At a Glance
- Tasks: Lead the development of cutting-edge voice AI systems for healthcare.
- Company: Join a dynamic UK AI automation consultancy with a focus on innovation.
- Benefits: Enjoy competitive salary, hybrid working, and direct customer engagement.
- Other info: Opportunity for mentorship and growth in a fast-paced environment.
- Why this job: Make a real impact in healthcare by architecting advanced voice solutions.
- Qualifications: 3+ years in production voice AI systems and strong telephony knowledge required.
The predicted salary is between 60000 - 80000 £ per year.
We're a small UK AI automation consultancy hiring a senior voice agent engineer to lead our voice AI capability. First major engagement is a clinical-grade voice agent for a UK private healthcare provider.
Location: UK (London or hybrid). Some on-site discovery days with customers required.
Engagement: Permanent or long-term contract considered.
Compensation: Senior band, market-competitive.
Reports to: Lydia (CTO) on tech; Adil (Automation PM) on project delivery.
About ivee: ivee is a UK AI automation consultancy delivering embedded AI builds for B2B customers. We replace manual operational processes with production-grade AI inside the customer's existing tech stack. We work on fixed fees with milestone payments, and we hand over working systems that the customer's team can run. We're scaling our voice AI capability.
About the role: This is a build-and-own role. You won't hand off after design; you'll lead the technical architecture, vendor selection, build and go-live for production voice agents. You start with the healthcare engagement above and expand into the next couple of customers as the capability matures. You'll work directly with customers, running on-site discovery workshops, defending architecture choices to C-level stakeholders, owning the technical conversation through to go-live.
What you'll do:
- Architect voice agent deployments end to end.
- Lead technical due diligence on customer environments: telephony stack, EMR/CRM APIs, compliance overlay, latency budgets.
- Stand behind vendor selection and defend your choice with rationale grounded in the customer's specific brief.
- Design healthcare-grade safety guardrails.
- Lead two-day on-site discovery workshops with customer stakeholders.
- Mentor the wider ivee engineering team on voice AI patterns.
- Contribute to ivee's productised voice AI offering.
Must-have:
- Three-plus years building production voice AI systems.
- Hands-on production experience with at least two of: Vapi, Retell AI, ElevenLabs Conversational AI, Pipecat, Synthflow, LiveKit Agents, Bland AI.
- Deep SIP and telephony knowledge.
- Production tool-calling integration into customer LOB systems.
- TTS and STT engineering.
- LLM application engineering.
- Track record shipping into regulated environments.
Strong nice-to-have:
- 3CX experience.
- Meddbase or a comparable UK private-healthcare EMR.
- UK GDPR fluency for AI processing.
- CQC, DCB0129 or DSPT awareness.
- Open-source contributions in the voice AI space.
- ElevenLabs Professional Voice Cloning experience.
Soft requirements:
- Comfortable in customer-facing technical discussions.
- Can lead a two-day on-site discovery workshop with C-level stakeholders.
- Writes clean architecture documents and technical specs.
- Pragmatic about platform choice.
- Comfortable with consultancy engagement model.
What we offer:
- Lead role on a fast-growing automation engagement portfolio.
- Senior compensation band.
- Hybrid working with London flexibility.
- Direct customer engagement; you're not behind a PM.
- Genuine ownership of a capability we're building.
Senior Voice AI Engineer in London employer: ivee
At ivee, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Voice AI Engineer, you'll have the unique opportunity to lead groundbreaking projects in the healthcare sector while enjoying the flexibility of hybrid working in London. We are committed to your professional growth, providing mentorship and direct engagement with clients, ensuring you play a pivotal role in shaping our voice AI capabilities.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Voice AI Engineer in London
✨Tip Number 1
Get your networking game on! Connect with folks in the AI and healthcare sectors on LinkedIn. Join relevant groups and participate in discussions. You never know when a casual chat could lead to your next big opportunity!
✨Tip Number 2
Show off your expertise! Create a portfolio showcasing your past voice AI projects. Include case studies, challenges you faced, and how you overcame them. This will help potential employers see your hands-on experience and problem-solving skills.
✨Tip Number 3
Prepare for those interviews like a pro! Research the company, understand their projects, and be ready to discuss how your skills align with their needs. Practice articulating your thought process on technical decisions, especially around vendor selection and architecture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ivee and contributing to our exciting voice AI projects.
We think you need these skills to ace Senior Voice AI Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Voice AI Engineer role. Highlight your experience with production voice AI systems and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about voice AI and how your background makes you the perfect fit for our team. Don't forget to mention your experience in regulated environments like healthcare.
Showcase Your Technical Skills:In your application, be sure to showcase your hands-on experience with tools like Vapi, Retell AI, and ElevenLabs. We’re looking for someone who can defend their technical choices, so include examples of past projects where you did just that!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at ivee
✨Know Your Tech Inside Out
Make sure you’re well-versed in the specific technologies mentioned in the job description, like Vapi, Retell AI, and ElevenLabs. Be ready to discuss your hands-on experience with these tools and how you've used them to build production voice AI systems.
✨Prepare for Customer Engagement Scenarios
Since this role involves direct customer interaction, practice how you would lead a two-day on-site discovery workshop. Think about how you’d handle questions from C-level stakeholders and defend your architectural choices with solid rationale.
✨Showcase Your Compliance Knowledge
Brush up on UK GDPR and compliance requirements relevant to healthcare. Be prepared to discuss how you’ve treated compliance constraints as design inputs in past projects, especially in regulated environments.
✨Demonstrate Leadership and Mentorship Skills
This role requires mentoring the wider engineering team. Think of examples where you’ve led a team or shared knowledge in the voice AI space. Highlight your ability to collaborate and produce clean architecture documents that others can follow.
