Head of Customer Growth & Retention

Head of Customer Growth & Retention

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead strategies to enhance customer journeys and boost retention metrics.
  • Company: Fast-scaling tech company in the UK with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join us to shape a best-in-class customer engagement engine!
  • Why this job: Make a real impact on customer loyalty and revenue growth in a dynamic environment.
  • Qualifications: 6-10+ years in customer engagement and strong CRM knowledge required.

The predicted salary is between 60000 - 75000 Β£ per year.

ivee, a fast-scaling tech company in the United Kingdom, is seeking a Head of Customer Engagement and Retention to lead the strategy for improving customer journeys and retention metrics.

The ideal candidate will have 6-10+ years of experience in customer engagement, a deep understanding of CRM platforms, and a strong commercial acumen.

Your role will significantly impact customer loyalty and revenue growth as you build scalable systems that enhance customer relationships.

Join us to shape a best-in-class engagement engine!

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Head of Customer Growth & Retention employer: ivee

Ivee is an exceptional employer that prioritises strategic collaboration and innovation in talent acquisition. With a strong commitment to diversity and inclusion, employees are empowered to shape the future of recruitment while enjoying a supportive work culture that fosters professional growth and development. Located in a vibrant area, working at Ivee offers unique opportunities to connect with top talent and make a meaningful impact within the organisation.

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Contact Details:

ivee Recruitment Team

We think you need these skills to ace Head of Customer Growth & Retention

Customer Engagement
Retention Strategy
CRM Platforms
Commercial Acumen
Customer Journey Mapping
Data-Driven Decision Making
Scalable Systems Development