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- Tasks: Be the friendly face of St George’s Vets, managing client interactions and admin tasks.
- Company: Join IVC Evidensia, the leading veterinary care group in the UK and Europe.
- Benefits: Enjoy 6.6 weeks' annual leave, healthcare cash plan, and career development opportunities.
- Other info: Dynamic team culture with clear pathways for career progression.
- Why this job: Make a real difference in animal care while growing your career in a supportive environment.
- Qualifications: Customer service experience preferred; veterinary knowledge is a bonus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Location: St George's Vets, Wolverhampton
Contract: Part-Time/Full-Time, Permanent
St George’s has recently gone through an exciting period of growth, incorporating Carmel Vets into our brand! Our group now consists of nine individual sites, each with its own unique features. These include: the Wolverhampton consulting site, Albrighton, Bushbury, Halesowen, Perton, Sedgley, St George’s Vet Hospital (Wolverhampton), Fallings Park, and Penn Fields.
The role will be working across the whole group of 9 practices, with one main base. We have a skilled clinical team who can offer an extensive range of services from nail clips to orthopaedic surgery. We are equipped with all the tools you’d expect from a modern practice, including operating theatres, Idexx labs, ultrasound, dental X-ray, a CT scanner, digital X-ray, digital microscope, endoscope, laparoscopic kit, and much more!
How you'll make a difference:
The right candidate will be someone who has a real passion for delivering excellent customer service. You will be the face of St George’s Vets, greeting clients, answering calls and emails, booking appointments, taking payments, completing admin tasks and so much more. We are looking for someone who is reliable, organised and able to multitask in a fast-paced environment. Veterinary experience is preferred but not essential as full training will be given.
You might be a great fit if:
- You are a friendly, organised, and customer‑focused individual who enjoys working as part of a team.
- Excellent communication skills and a professional, welcoming manner.
- Experience in a customer‑facing role, with a strong focus on service and attention to detail.
- The ability to manage multiple tasks effectively in a busy environment.
- A collaborative approach and willingness to support colleagues.
- A proactive attitude, with openness to feedback and learning.
How we’ll support you:
At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team.
- Clear career pathways with progression opportunities within client care and practice leadership roles.
- Ongoing learning and development supported by experienced colleagues and practice teams.
- A values-led culture focused on care, community, and continuous improvement.
What we offer our team:
- 6.6 weeks' annual leave (FTE).
- Additional annual leave for your birthday, which will be added to your holiday allowance.
- Increasing annual leave accrued through length of service.
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay.
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Learning and development opportunities via the IVC Evidensia Academy.
- Pension scheme.
- Discounted staff pet care.
- Voluntary benefits: choose from a range of benefits to suit you.
- Access to discounts/cashback with hundreds of participating retailers.
Veterinary Receptionist in Wolverhampton employer: Ivc
Contact Detail:
Ivc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Wolverhampton
✨Tip Number 1
Get to know the company! Research St George's Vets and IVC Evidensia. Understanding their values and services will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll be the face of the practice. Role-play with friends or family to get comfortable with greeting clients and handling calls. The more you practice, the more confident you'll feel!
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you've juggled multiple tasks successfully. This will demonstrate your organisational skills and ability to thrive in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at St George's Vets. Don’t miss out on this opportunity!
We think you need these skills to ace Veterinary Receptionist in Wolverhampton
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service in your application. Mention any experiences where you’ve gone above and beyond to help someone, as this is key for a role like Veterinary Receptionist.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We want to see how your background fits with our values and the specific tasks of the role.
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure to express why you’re a great fit without rambling on.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Ivc
✨Know the Practice Inside Out
Before your interview, take some time to research St George's Vets and its unique features. Familiarise yourself with their services, locations, and recent developments. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Veterinary Receptionist, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your communication skills and how you handle challenging situations with a friendly approach.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is crucial. Think of specific instances where you successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you stay organised and ensure that nothing falls through the cracks.
✨Embrace a Team Player Mindset
St George's values collaboration, so be prepared to talk about your experience working in teams. Share how you support colleagues and contribute to a positive work environment. Showing that you’re open to feedback and eager to learn will make you stand out.