At a Glance
- Tasks: Manage busy phone lines, schedule appointments, and provide outstanding customer service.
- Company: Join the UK's number one vet care provider, dedicated to animal health and happiness.
- Benefits: Enjoy 6.6 weeks' annual leave, healthcare cash plan, and career development opportunities.
- Other info: Flexible part-time roles available with clear career pathways and ongoing learning support.
- Why this job: Make a real difference in pets' lives while working in a supportive team environment.
- Qualifications: Friendly, organised, with excellent communication skills and customer service experience.
The predicted salary is between 13264 - 13264 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. At Spring Lodge Veterinary Hospital, we’re proud to provide exceptional care for pets and their families across Witham and the surrounding areas. Our practice is built on a foundation of compassion, expertise, and a commitment to delivering the highest standard of veterinary care. As a fully equipped veterinary hospital, we offer a wide range of services, from routine preventative healthcare to advanced diagnostics and treatments. Our dedicated team of experienced vets, nurses, and support staff is here to ensure every pet receives tailored care in a friendly and welcoming environment.
How You’ll Make a Difference
This is a varied and fast-paced role, ideal for someone who enjoys delivering outstanding customer service and working as part of a supportive team. As a Veterinary Receptionist, you’ll be managing busy telephone lines and scheduling appointments efficiently, while handling email correspondence and client enquiries with care and professionalism.
- Processing payments
- Managing stock
- Assisting with account and insurance queries
We are looking for 2 x part time 20 hour per week roles. You must be flexible to work between 7:45 am and 7:15 pm, across a rota system, Monday to Friday. You will also partake in a Saturday rota.
You Might Be a Great Fit If...
You are a friendly, organised, and customer-focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
What We Offer Our Team
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Veterinary Receptionist (Mat Leave) in Witham employer: Ivc
At inspiring vet care, we pride ourselves on being a leading employer in the veterinary field, offering a supportive and collaborative work environment at our Spring Lodge Veterinary Hospital in Witham. Our commitment to employee development is reflected in our clear career pathways, ongoing training opportunities, and a values-led culture that prioritises care and community. With generous benefits including enhanced annual leave, family-friendly policies, and a focus on wellbeing, we ensure our team members feel valued and empowered to grow in their careers while making a meaningful impact on the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist (Mat Leave) in Witham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on inspiring vet care. Understand their values and what makes them the UK's number one vet care provider. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your customer service skills and how you handle busy environments, as these are key for the Veterinary Receptionist role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help convey your commitment to providing excellent service, which is crucial in a client-facing role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s also a great opportunity to reiterate why you’d be a fantastic fit for the team at inspiring vet care.
We think you need these skills to ace Veterinary Receptionist (Mat Leave) in Witham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about why you’re passionate about working in veterinary care and how you connect with our values.
Tailor Your CV:Make sure your CV is tailored to the role of Veterinary Receptionist. Highlight your customer service experience and any relevant skills that match what we’re looking for, like communication and multitasking abilities. This will help us see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re busy too, so a well-structured application will definitely catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other amazing opportunities we have available!
How to prepare for a job interview at Ivc
✨Know the Company
Before your interview, take some time to research inspiring vet care. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Veterinary Receptionist, you'll be at the forefront of client interactions. Prepare examples from your past experiences where you've delivered outstanding customer service. Highlight your ability to handle enquiries with care and professionalism, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
This role requires managing busy telephone lines and scheduling appointments efficiently. Be ready to discuss how you prioritise tasks and manage multiple responsibilities in a fast-paced environment. Consider sharing specific strategies or tools you use to stay organised.
✨Be Ready for Teamwork Questions
Inspiring vet care values collaboration, so expect questions about working in a team. Think of instances where you've supported colleagues or contributed to a team goal. Emphasising your proactive attitude and willingness to learn will resonate well with the interviewers.
