At a Glance
- Tasks: Support veterinary practices and empower teams to deliver exceptional care.
- Company: Join the UK's leading vet care provider with a focus on innovation.
- Benefits: Enjoy a competitive salary, healthcare plan, and flexible working arrangements.
- Other info: Access to ongoing learning, career progression, and a supportive community.
- Why this job: Make a real difference in animal care while developing your career.
- Qualifications: Experience in coaching, strong people skills, and a valid driving licence required.
Fixed-Term 12-Month Contract
Home-Based Role with Extensive Travel
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are pleased to offer an exciting opportunity for an Area Support Manager to work closely with the Area Director, supporting practices in Reading to Hook, Basingstoke, Newbury and Andover. As part of Central Functions, you will be part of the teams that support and enable our network of over 2,500 practices across 20 countries, driving operational excellence, innovation and strategic impact across the business.
How You’ll Make a Difference
As an Area Support Manager, you'll have a unique opportunity to support the Area Director to ensure the success of multiple veterinary practices and the people who work within them. By providing hands-on support, guidance, and leadership, you'll help create environments where teams can thrive, leaders feel empowered, and practices are equipped to deliver the very best care to patients and clients. Your ability to build strong relationships, influence positive change, and drive continuous improvement will have a direct impact on colleague engagement, practice performance, and overall business success. This role goes beyond operational support; it's about making a tangible difference. You'll play a key role in ensuring teams feel supported, connected, and set up for success, ultimately creating a positive and lasting impact on colleagues, clients, and patients across the region.
Working Pattern
- 40 hours per week
- Home based with practice visits 3/4 days per week
Key Responsibilities
- To develop close working relationships with practice leaders and be the 'go to' person for troubleshooting within the area.
- Maintain regular contact and build relationships with practices to ensure teams feel supported and part of the wider inspiring vet care network.
- Support practices through change related to the rollout of our national unified brand and other CMA remedies.
- Work with Area Director to identify better ways of working that improve team wellbeing and create efficiencies that bolster the client experience.
- Organise area meetings, prepare and distribute agendas, meeting materials & minutes and ensure action points have been followed and completed.
- Support practices utilisation of dashboards and reporting suites based on financial and non-financial performance, identify trends, areas of underperformance and opportunities for growth.
- Provide support to underperforming sites, help Area Director identify needs and initiate business plan changes.
- Ensure all practices are following the leadership and performance frameworks that are put forward.
- General administration support for the area including financial admin, HR / Recruitment support, performance management and H&S audits.
You Might Be a Great Fit If...
- You are a capable and collaborative professional who brings at least 2 years coaching and mentoring experience, with proven mentoring skills alongside capability to motivate, support and inspire leaders and senior colleagues to embrace change.
- The ability to understand Key financial KPI's, identify actions to improve performance and support implementation.
- Strong people skills including bringing together diverse teams across multiple sites, an influencer who can collaborate with others whilst not afraid to challenge the status quo.
- A broad healthcare knowledge would be beneficial but not essential. Must hold full and valid driving license.
- A commitment to supporting colleagues, practices and business performance.
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing. When you join us, you’ll benefit from:
- A role with meaningful impact supporting thousands of colleagues and practices.
- Clear career pathways with progression opportunities across the wider inspiring vet care Group.
- Ongoing learning and development supported by experienced colleagues and specialist teams.
- Access to internal networks, development programmes and professional growth opportunities.
- A collaborative, values-led culture focused on care, innovation and continuous improvement.
What We Offer Our Team
- Healthcare Cash Plan
- Cycle to Work scheme
- Green Cars salary sacrifice scheme
- Voluntary benefits: choose from a range of benefits to suit you.
- Discounted staff pet care.
- Access to discounts and cashback with hundreds of participating retailers.
- Car allowance of £375 per month or a company car.
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Closing Date: 24th August
Area Support Manager - FTC in Reading employer: Ivc
Ivc is an exceptional employer, offering a supportive and forward-thinking work culture at the Abbey Vet Clinic in Montrose. With flexible hours and a commitment to career growth, employees can enjoy clinical freedom while managing a varied caseload in a well-equipped practice near the stunning Angus coastline. We prioritise individual development and invest in our team's future, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Area Support Manager - FTC in Reading
✨Join HR Networks
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We think you need these skills to ace Area Support Manager - FTC in Reading
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Ivc. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Ivc and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Ivc. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Ivc's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Ivc
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Ivc.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at Ivc will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Ivc and how you would contribute to adapting HR strategies.
