At a Glance
- Tasks: Welcome clients, manage appointments, and support the veterinary team in a dynamic environment.
- Company: Join the UK's number one vet care provider with a focus on animal health and client happiness.
- Benefits: Enjoy 6.6 weeks annual leave, career progression, and employee wellbeing initiatives.
- Other info: Flexible working hours with opportunities for learning and development.
- Why this job: Make a real difference in animal care while working in a supportive and friendly team.
- Qualifications: Friendly, organised, and customer-focused; previous vet experience is a plus but not essential.
The predicted salary is between 27100 - 27100 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Located on the outskirts of Peterborough, Sampson Park Vets combines excellent transport links and city convenience with the benefits of a countryside lifestyle.
Our purpose-built, state-of-the-art facility is equipped with advanced technology including endoscopy and laparoscopy. We provide a broad range of services, including exotics, soft tissue and orthopaedic surgery, as well as ophthalmology referrals, creating a dynamic and rewarding environment for our team.
Practice Highlights- Purpose-built modern veterinary facility
- Endoscopy and laparoscopy equipment
- Exotics caseload
- Soft tissue and orthopaedic surgery services
- Ophthalmology referral work
- Convenient location near Peterborough and Stamford
- Supportive and experienced clinical and client care teams
As a Veterinary Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
General Responsibilities- Welcome clients and patients to the practice
- Manage appointment bookings and diary scheduling
- Handle telephone and email enquiries professionally
- Process payments and maintain accurate records
- Support the veterinary and nursing teams with day-to-day practice operations
- Deliver exceptional customer service at every stage of the client journey
40 hours per week Opportunity to work as one full-time position or two part-time positions 1 in 4 Saturday mornings, 8:30am–12:00pm No out-of-hours commitments Flexibility to provide holiday and sickness cover when required.
You Might Be a Great Fit If...You are a friendly, organised and customer‑focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication and interpersonal skills
- The ability to multitask and prioritise effectively
- A positive and professional approach to customer service
- Strong organisational skills and attention to detail
- The ability to work collaboratively within a busy team environment
- Previous veterinary practice experience would be beneficial but is not essential
- A genuine passion for working within the animal care industry
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values‑led culture focused on care, community and continuous improvement
- 6.6 weeks’ annual leave plus your birthday off
- Increasing holiday allowance based on length of service
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
- Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted veterinary care
- Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Veterinary Receptionist in Peterborough employer: Ivc
At Sampson Park Vets, we pride ourselves on being a leading employer in the veterinary field, offering a supportive and collaborative work environment that prioritises employee wellbeing and professional growth. Located conveniently near Peterborough, our state-of-the-art facility provides a dynamic setting for Veterinary Receptionists to thrive, with clear career pathways, ongoing development opportunities, and generous benefits including 6.6 weeks of annual leave and enhanced family-friendly policies. Join us to be part of a values-led culture that truly cares for both our team and the animals we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Peterborough
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Ivc!
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We think you need these skills to ace Veterinary Receptionist in Peterborough
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Ivc. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Ivc and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Ivc. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Ivc's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Ivc
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Ivc.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Ivc will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Ivc and how you would contribute to adapting HR strategies.
