At a Glance
- Tasks: Lead daily operations and support a dedicated veterinary team in providing exceptional care.
- Company: Join the UK's number one vet care provider, trusted by over 2 million pet owners.
- Benefits: Enjoy 6.8 weeks holiday, private medical insurance, and career development opportunities.
- Other info: Work in a modern practice with excellent facilities and a supportive team culture.
- Why this job: Make a real impact in a thriving practice while supporting animal health and team growth.
- Qualifications: Experience in people management and operations, ideally in healthcare or service environments.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Leonard Brothers Vets, Nantwich is seeking an enthusiastic and organised Practice Manager to join our thriving small animal practice. This is an exciting opportunity to play a key role in the day‑to‑day running of a well-established clinic, working alongside an experienced Practice Director and Clinical Director to support both our team and clients.
If you are an experienced people manager looking for your next challenge in a busy, friendly veterinary practice, this is a fantastic opportunity to make a real impact within a successful and growing team. If you're passionate about people, enjoy creating efficient systems and want to help lead a dedicated veterinary team, we'd love to hear from you. Our modern practice is equipped with excellent facilities and supported by a highly experienced team. We are a training practice that provides clinical colleagues with the support they need to develop and thrive.
Located in Nantwich, the practice benefits from excellent transport links to Chester, Shrewsbury, Crewe and the surrounding areas, making it a great place to live and work.
How You’ll Make a Difference
As Practice Manager, you will lead the non‑clinical operations of the practice, working closely with clinical leadership to ensure efficient day‑to‑day running, strong team performance and an outstanding client experience. You’ll be responsible for operational delivery, people management and compliance, while supporting the practice to achieve its performance, quality and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.
Working Pattern
- 40 hours per week across 5 days, Monday to Friday
- No weekends
- No out‑of‑hours commitments
Key Responsibilities
- Day‑to‑day operational management of the practice
- Leadership, development and support of the practice team
- HR administration and people management
- Financial administration, reporting and budgeting support
- Client communication and customer service excellence
- Practice administration and compliance
- Supporting business performance and continuous improvement initiatives
You Might Be a Great Fit If...
You are an experienced people and operations manager with strong leadership capability. You’ll bring:
- Proven experience in a management role, ideally within healthcare, veterinary or service‑led environments
- Strong people management skills, including performance management and team development
- Good operational and organisational capability, with the ability to manage competing priorities
- Experience handling complaints, change and complex situations with confidence
- Strong communication and stakeholder management skills
- Strong administrative and financial management abilities
- A proactive, positive and solutions‑focused approach
- Veterinary industry experience is highly desirable, although candidates with transferable management experience from other sectors will also be considered
How We’ll Support You
At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from:
- A key leadership role with responsibility for operational performance and team culture
- Clear career pathways with progression opportunities into senior practice or regional leadership roles
- Ongoing learning and development via the IVC Evidensia Academy to support leadership and professional growth
- A collaborative, values‑led culture focused on care, community and continuous improvement
What We Offer Our Team
- 6.8 weeks’ holiday including bank holidays
- Private medical insurance
- Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
- Pension scheme
- Cycle to Work and Green Car schemes (eligibility applies)
- Retail discounts and cashback offers
- Reduced‑cost veterinary care for your own pets
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world‑class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Leonard Brothers Vets Nantwich - Practice Manager employer: Ivc
At Leonard Brothers Vets in Nantwich, we pride ourselves on being a leading employer in the veterinary sector, where our people are at the heart of everything we do. With a strong focus on employee growth and development, we offer clear career pathways, ongoing training through the IVC Evidensia Academy, and a collaborative work culture that values care and community. Our modern practice not only provides excellent facilities but also ensures a healthy work-life balance with no weekend or out-of-hours commitments, making it an ideal place for passionate individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Leonard Brothers Vets Nantwich - Practice Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Ivc!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Ivc.
We think you need these skills to ace Leonard Brothers Vets Nantwich - Practice Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Ivc. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Ivc and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Ivc. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Ivc's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Ivc
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Ivc.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Ivc will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Ivc and how you would contribute to adapting HR strategies.
