At a Glance
- Tasks: Lead the client care team and ensure exceptional service for clients and patients.
- Company: IVC Evidensia, a leading veterinary group in Derby.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on improving the client journey.
- Why this job: Make a real difference in pet care while leading a passionate team.
- Qualifications: Proven customer service experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
IVC Evidensia in Derby is seeking a Head Receptionist to lead the client care team and ensure outstanding service for clients and patients.
The role involves providing day-to-day leadership to reception staff, coordinating workflows, and working with the wider leadership team to improve the client journey.
The successful candidate will have proven customer-facing experience, strong communication skills, and a proactive approach in a busy veterinary setting.
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We think you need these skills to ace Lead Vet Receptionist & Client Care Leader
Leadership Skills
Customer Service
Communication Skills
Workflow Coordination
Team Management
Proactive Approach
Veterinary Knowledge
