At a Glance
- Tasks: Lead marketplace strategy and drive growth on platforms like Amazon, eBay, and TikTok Shop.
- Company: Join the UK's number one vet care provider, making pet healthcare accessible.
- Benefits: Enjoy a competitive salary, healthcare cash plan, and career development opportunities.
- Other info: Collaborative culture with clear career pathways and ongoing learning support.
- Why this job: Make a real impact in a growing ecommerce business focused on pet health.
- Qualifications: Experience with major online marketplaces and strong analytical skills required.
The predicted salary is between 45293 - 55359 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
Pet Drugs Online is one of the UK’s leading online pet pharmacies and retailers, helping pet owners access trusted medication, healthcare products and everyday essentials quickly, safely and conveniently. As part of the inspiring vet care Group, Pet Drugs Online combines the agility of a growing ecommerce business with the strength and expertise of a leading veterinary care organisation. Our teams play a vital role in making pet healthcare more accessible through innovation, operational excellence and outstanding customer experience.
About the Role
We're looking for an ambitious and commercially driven Marketplace Manager to take ownership of our marketplace strategy and accelerate growth across Amazon, eBay, TikTok Shop, and future marketplace platforms. This is a fantastic opportunity for an experienced marketplace professional who thrives on delivering commercial results, spotting growth opportunities, and building successful marketplace channels. You'll play a pivotal role in shaping our marketplace strategy, driving revenue growth, improving profitability, and expanding our presence across established and emerging platforms. As Marketplace Operations Manager, you'll lead the development and execution of our multi-channel marketplace strategy, ensuring strong commercial performance across all platforms.
How You’ll Make a Difference
- Owning the day-to-day performance of Amazon, eBay, TikTok Shop and future marketplace channels.
- Driving marketplace sales, revenue, margin and customer acquisition growth.
- Developing and implementing strategies to increase product visibility, conversion and profitability.
- Managing listings, content, pricing, promotions and product launches across marketplace platforms.
- Identifying and evaluating new marketplace opportunities and leading successful launches.
- Monitoring marketplace performance, account health, customer feedback and compliance requirements.
- Managing marketplace advertising campaigns and optimising return on investment.
- Analysing performance data and turning insights into actionable growth opportunities.
- Working closely with Marketing, Operations, Customer Service and Finance teams to deliver a seamless customer experience.
- Staying ahead of marketplace trends, platform developments and competitor activity.
What We're Looking For
Essential Skills & Experience
Essential
- Proven experience managing Amazon, eBay, TikTok Shop or other major online marketplaces.
- A strong understanding of marketplace trading and e-commerce principles.
- A track record of delivering sales growth and commercial success through marketplace channels.
- Excellent analytical skills with the ability to make data-driven decisions.
- Experience managing marketplace listings, pricing strategies and promotions.
- Strong project management and organisational skills.
- Excellent communication and stakeholder management abilities.
- A commercial mindset focused on revenue growth and profitability.
Desirable
- Experience within the pet, veterinary, healthcare, pharmaceutical or regulated products sectors.
- Knowledge of Amazon Seller Central, Vendor Central and eBay Seller Hub.
- Experience managing marketplace advertising and promotional campaigns.
- Experience launching new marketplace channels.
- Familiarity with marketplace integrations, feeds, APIs or e-commerce technologies.
- Knowledge of marketplace compliance and regulated product requirements.
You Might Be a Great Fit If...
- You're commercially ambitious and motivated by results.
- Data-driven and analytical. Proactive and always looking for ways to improve performance.
- Entrepreneurial and confident testing new ideas.
- Hands-on, balancing strategic thinking with operational delivery.
- Highly organised and able to manage multiple priorities.
- Collaborative and effective at building relationships across teams.
- Customer-focused with a passion for delivering great experiences.
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing. When you join us, you’ll benefit from:
- A role with real impact in a growing ecommerce and pet healthcare business.
- Clear career pathways with progression opportunities within Pet Drugs Online and the wider inspiring vet care Group.
- Ongoing learning and development supported by experienced colleagues and teams.
- A collaborative, values-led culture focused on care, innovation and continuous improvement.
What We Offer Our Team
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Green Cars salary sacrifice scheme.
- Voluntary benefits: choose from a range of benefits to suit you.
- Discounted staff pet care.
- Access to discounts and cashback with hundreds of participating retailers.
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Marketplace Operations Manager in Keynsham employer: Ivc
Ivc is an exceptional employer, offering a supportive and forward-thinking work culture at the Abbey Vet Clinic in Montrose. With flexible hours and a commitment to career growth, employees can enjoy clinical freedom while managing a varied caseload in a well-equipped practice near the stunning Angus coastline. We prioritise individual development and invest in our team's future, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Operations Manager in Keynsham
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Ivc are looking for when hiring for a Marketplace Operations Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Ivc for the Marketplace Operations Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Ivc as a Marketplace Operations Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Ivc’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Marketplace Operations Manager.
We think you need these skills to ace Marketplace Operations Manager in Keynsham
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Ivc, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Ivc's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Ivc. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Ivc
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Ivc uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Ivc. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
