Inspiring Vet Care is seeking a Training Manager for the Contact Centre Hub (CCH) to lead learning and development across our hub. You will shape the training strategy, onboard and coach colleagues, and ensure both office-based and remote learners receive excellent customer service as the business grows.
You will design blended training, build competency frameworks, and work with operations to identify capability gaps.
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Hybrid/Remote Contact Centre Training Lead employer: Ivc
IVC Evidensia is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture that values diversity and inclusion. With a commitment to work-life balance, generous annual leave, and unique benefits like a dog-friendly office and discounted pet care, employees can thrive in a fulfilling environment while making a meaningful impact on animal welfare across Europe and North America.
