inspiring vet care is seeking a Training Manager for our Contact Centre Hub to shape learning and development across the team. You will own onboarding, coaching, competency sign-off, and ongoing development for both office-based and remote colleagues to deliver outstanding customer service.
In this leadership role, you’ll design engaging programmes, build competency frameworks, and partner with operational leaders to close capability gaps.
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Contact Centre Training & Development Lead in Dunfermline employer: Ivc
IVC Evidensia is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture that values diversity and inclusion. With a commitment to work-life balance, generous annual leave, and unique benefits like a dog-friendly office and discounted pet care, employees can thrive in a fulfilling environment while making a meaningful impact on animal welfare across Europe and North America.
