inspiring vet care seeks a proactive Trainer to support the Contact Centre learning initiatives. You will design, develop, and deliver training for new starters and Gradbay cohorts, coaching colleagues to reach their full potential and promote exceptional customer service and clinical support standards.
Collaborating with Team Leaders to identify skills gaps, you will maintain current materials and facilitate virtual or on-the-job sessions, ensuring onboarding readiness and continuous
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Contact Centre Trainer (Remote/Hybrid) in Dunfermline employer: Ivc
IVC Evidensia is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture that values diversity and inclusion. With a commitment to work-life balance, generous annual leave, and unique benefits like a dog-friendly office and discounted pet care, employees can thrive in a fulfilling environment while making a meaningful impact on animal welfare across Europe and North America.