At a Glance
- Tasks: Be the friendly face of our vet practice, managing appointments and client communications.
- Company: Join the UK's number one vet care provider, dedicated to healthier animals and happier owners.
- Benefits: Enjoy 6.6 weeks' annual leave, healthcare cash plan, and discounts on pet care.
- Other info: Part-time role with clear career pathways and ongoing learning opportunities.
- Why this job: Make a real difference in animal care while developing your career in a supportive environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 13218 - 13218 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are a two-site practice located just 15 minutes apart, with one clinic in the picturesque village of Boston Spa and a second purpose-built branch in Garforth. Our clinics are well-equipped, enabling a wide range of cases to be managed in-house, with facilities including an in-house laboratory, X-ray, ultrasound, laparoscopy, and bronchoscopy.
You will be working alongside an experienced team of veterinary surgeons, including certificate holders, providing a high standard of patient care.
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional, and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications, and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. This role is a fixed term, part-time 12 month contract working 20 hours per week over 2 days. Shifts will be 8.30am - 6.30pm with one hour for lunch Monday to Friday alongside 1:4 Saturday's 8.30am - 4.30pm.
You Might Be a Great Fit If...
- You are a friendly, organised, and customer-focused individual who enjoys working as part of a team.
- Excellent communication skills and a professional, welcoming manner.
- Experience in a customer-facing role, with a strong focus on service and attention to detail.
- The ability to manage multiple tasks effectively in a busy environment.
- A collaborative approach and willingness to support colleagues.
- A proactive attitude, with openness to feedback and learning.
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team.
- Clear career pathways with progression opportunities within client care and practice leadership roles.
- Ongoing learning and development supported by experienced colleagues and practice teams.
- A values-led culture focused on care, community, and continuous improvement.
What We Offer Our Team
- 6.6 weeks' annual leave.
- Additional annual leave for your birthday, which will be added to your holiday allowance.
- Increasing annual leave accrued through length of service.
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay.
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Learning and development opportunities via the inspiring vet care Academy.
- Pension scheme.
- Discounted staff pet care.
- Voluntary benefits: choose from a range of benefits to suit you.
- Access to discounts/cashback with hundreds of participating retailers.
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Veterinary Receptionist in Boston Spa employer: Ivc
Inspiring vet care is an exceptional employer, dedicated to fostering a supportive and collaborative work environment where employees are valued and encouraged to grow. With clear career pathways, ongoing learning opportunities, and a strong focus on employee wellbeing, our team enjoys generous benefits including enhanced annual leave, healthcare support, and a values-led culture that prioritises care and community. Located in the charming village of Boston Spa and the modern facilities of Garforth, you will be part of a passionate team committed to delivering high-quality veterinary care.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Boston Spa
✨Tip Number 1
Get to know the company! Research inspiring vet care and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll be the first point of contact for clients. Role-play with friends or family to get comfortable with handling enquiries and managing appointments effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local veterinary events. Building relationships can give you insider info about the practice and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the inspiring vet care team.
We think you need these skills to ace Veterinary Receptionist in Boston Spa
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and professional personality shine through. We want to see how you connect with clients and your passion for providing excellent service.
Tailor Your Experience:Make sure to highlight any customer-facing roles you've had in the past. We love seeing how your experience aligns with our values of care and community, so be specific about your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at inspiring vet care.
How to prepare for a job interview at Ivc
✨Know the Company Inside Out
Before your interview, take some time to research inspiring vet care. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle enquiries and manage appointments efficiently, as this is crucial for the role.
✨Demonstrate Team Spirit
This role requires collaboration with both clinical and non-clinical colleagues. Be ready to discuss how you've worked as part of a team in previous jobs. Share specific instances where you supported your teammates or contributed to a positive work environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the practice, team dynamics, and opportunities for growth. This shows that you're proactive and genuinely interested in how you can contribute to the success of inspiring vet care.
