At a Glance
- Tasks: Be the friendly face of our vet practice, managing appointments and client communications.
- Company: Join the UK's number one vet care provider in a supportive team environment.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and ongoing learning opportunities.
- Other info: Work in beautiful Bath with clear career progression and a focus on wellbeing.
- Why this job: Make a real difference in animal care while growing your skills in a rewarding role.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 20000 - 26520 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we’re trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are seeking an organised, personable Receptionist to join our team at Bath Vets - Rosemary Lodge Hospital on a part-time basis. You will have the opportunity to be part of a dedicated and friendly team that prioritises both client and animal care. We offer a supportive working environment with excellent benefits. This is a busy, rewarding, and versatile role where you’ll have the chance to grow and thrive in a veterinary setting.
Located in the stunning city of Bath, Rosemary Lodge is a long-established Tier 3 veterinary hospital equipped with state‑of‑the‑art facilities, including on‑site MRI, CT, digital X‑ray, dental X‑ray, and in‑house diagnostic capabilities. We take pride in fostering a friendly and supportive working environment with a strong emphasis on staff wellbeing. Our team is actively encouraged to enhance their skills and knowledge through in‑house training and CPD opportunities.
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non‑clinical colleagues to ensure a positive client and patient journey. This is a part time role, working at all Bath Vets sites – an average of 24 hours per week.
General responsibilities include:
- Meeting and greeting clients
- Booking appointments
- Dealing with any queries
- Taking payments
- Dispensing medication
- Interacting with customers
You Might Be a Great Fit If...
You are a friendly, organised and customer‑focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer‑facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
How We’ll Support You
At inspiring vet care, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:
- A key client‑facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values‑led culture focused on care, community and continuous improvement
What We Offer Our Team
- 6.6 weeks’ annual leave plus your birthday off
- Increasing holiday allowance based on length of service
- Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Employee wellbeing initiatives including the Healthcare Cash Plan and Cycle to Work scheme
- Learning and development opportunities via the IVC Evidensia Academy
- Pension scheme
- Discounted veterinary care
- Voluntary benefits: choose from a range of benefits to suit you – including Green Cars salary sacrifice scheme and access to discounts/cashback with hundreds of participating retailers
Up to £26,520 per annum DOE.
Veterinary Receptionist - Part Time in Bath employer: Ivc
At Inspiring Vet Care, we pride ourselves on being the UK's leading veterinary provider, where our dedicated team at Bath Vets - Rosemary Lodge Hospital plays a crucial role in ensuring the wellbeing of both animals and their owners. Our supportive work culture fosters personal and professional growth, offering extensive training opportunities and a range of benefits including generous annual leave, enhanced family policies, and a focus on employee wellbeing, all set in the beautiful city of Bath.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist - Part Time in Bath
✨Tip Number 1
Get to know the company! Research inspiring vet care and their values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their mission to provide healthier animals and happier owners.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you’ll be the friendly face clients see first. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and managing appointments like a pro.
✨Tip Number 3
Dress the part! First impressions matter, especially in a client-facing role. Wear something smart and professional that reflects the welcoming vibe of the practice. You want to look as organised and personable as you are!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and helps keep you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Veterinary Receptionist - Part Time in Bath
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your friendly and personable nature shine through. Remember, you're applying for a role where client interaction is key, so a warm tone can make all the difference.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in customer service. Mention any specific skills or experiences that align with the responsibilities listed in the job description, like managing appointments or handling queries.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ivc
✨Know the Company
Before your interview, take some time to research inspiring vet care and their mission. Understanding their commitment to animal welfare and client satisfaction will help you align your answers with their values, showing that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've excelled in customer service. Highlight how you managed difficult situations or went above and beyond to ensure a positive experience for customers.
✨Demonstrate Organisational Skills
This role requires juggling multiple tasks in a busy environment. Be ready to discuss how you prioritise tasks and manage your time effectively. You could even bring a brief example of a time when you successfully handled a hectic situation while maintaining attention to detail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they support staff wellbeing. This shows your enthusiasm for the role and helps you gauge if the company culture is the right fit for you.
