At a Glance
- Tasks: Support the clinical team in delivering top-notch care for animals and clients.
- Company: Join IVC Evidensia, the UK's leading veterinary care group with a friendly culture.
- Benefits: Enjoy 6.6 weeks' annual leave, healthcare cash plan, and professional development opportunities.
- Other info: Full-time role with structured development and a values-led culture focused on care and community.
- Why this job: Make a real difference in animal welfare while growing your skills in a supportive environment.
- Qualifications: Experience with animal handling and excellent customer service skills are essential.
The predicted salary is between 26520 - 26520 € per year.
Location: Abivale Veterinary Group, Abingdon
Contract: Full-Time, Permanent
Abivale (part of Independent Vet Care) provides a supportive and friendly environment to work where your own goals and professional growth will be actively supported and encouraged. IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
How you'll make a difference
As a Veterinary Care Assistant, you will play an important role in supporting the clinical team to deliver high standards of patient and client care, while helping to ensure the practice environment runs smoothly and safely. Your role will involve a range of nursing duties including:
- Admitting animals
- Animal handling
- Assisting the consulting or operating veterinary surgeon
- Working at Reception
- Dealing with client queries
- Answering the telephone
- Booking appointments
- Dispensing medication
- Assisting with stock control
- Cleaning of clinical and non-clinical areas and equipment
- Invoicing and keeping account of daily cash takings
- Complete understanding of products, practice procedures and organisation
- Covering all 4 of our sites
This is a full-time permanent role working 40 hours over 5 days a week. The shifts will be between 7.30am-7.15pm weekends and bank holidays on rota.
You might be a great fit if...
You are a reliable and motivated individual who enjoys working as part of a team and is keen to develop within a veterinary environment.
You’ll bring:
- A caring, professional approach and a genuine interest in animal welfare
- Strong organisational skills and the ability to manage tasks effectively in a busy environment
- A proactive attitude to learning, with openness to feedback and development
You will need to have animal handling experience, excellent customer service skills and empathy with our clients. The successful candidate will receive full support and guidance in this role. Previous work experience within a veterinary practice is desirable (voluntary or paid), along with a willingness to learn. Having work experience with animals would also be beneficial.
How we'll support you
At IVC Evidensia, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:
- Structured development opportunities, including access to VCA development programmes and apprenticeships
- Supportive, collaborative teams focused on delivering high-quality patient and client care
- Funded learning and development aligned to your role
- A values-led culture focused on care, community, and continuous improvement
What we offer our team
We offer the following:
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Annual leave accrued increasing through length of service
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the IVC Evidensia Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
Salary: up to £26,520 per annum
Veterinary Care Assistant in Abingdon employer: Ivc
At Abivale Veterinary Group, part of IVC Evidensia, we pride ourselves on fostering a supportive and friendly work environment where your professional growth is prioritised. With structured development opportunities, a values-led culture, and generous benefits including enhanced annual leave and a healthcare cash plan, we are dedicated to ensuring our Veterinary Care Assistants thrive while making a meaningful impact on animal welfare in the Abingdon community.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Care Assistant in Abingdon
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Abivale Veterinary Group. Familiarise yourself with their values and services. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your animal handling skills! If you’ve got experience, brush up on it. If not, consider volunteering at a local shelter or pet store. Being hands-on will boost your confidence and show your commitment to animal welfare.
✨Tip Number 3
Prepare for common interview questions! Think about how you’d respond to questions about teamwork, customer service, and handling stressful situations. We want to see your caring approach and how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at IVC Evidensia. Don’t miss out on this opportunity!
We think you need these skills to ace Veterinary Care Assistant in Abingdon
Some tips for your application 🫡
Show Your Passion for Animal Welfare:When writing your application, let your love for animals shine through! Share any experiences you have with animal handling or volunteering in a veterinary setting. We want to see that you genuinely care about the well-being of our furry friends.
Highlight Your Organisational Skills:As a Veterinary Care Assistant, you'll be juggling various tasks. Make sure to mention any relevant experience where you've successfully managed multiple responsibilities. We appreciate candidates who can keep things running smoothly in a busy environment!
Be Proactive and Open to Learning:We value a proactive attitude! In your application, express your eagerness to learn and grow within the veterinary field. Mention any feedback you've received in the past and how you've used it to improve your skills.
Apply Through Our Website:Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our supportive team!
How to prepare for a job interview at Ivc
✨Know Your Stuff About Animal Care
Make sure you brush up on your knowledge of animal handling and care. Familiarise yourself with common procedures and practices in a veterinary environment, as well as the specific services offered by Abivale Veterinary Group. This will show your genuine interest in animal welfare and help you stand out.
✨Show Off Your Customer Service Skills
As a Veterinary Care Assistant, you'll be dealing with clients regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve handled difficult situations or queries effectively, as this will demonstrate your empathy and communication skills.
✨Be Ready to Discuss Teamwork
This role requires a strong team player. Be prepared to talk about your experiences working in a team, especially in busy environments. Highlight how you contribute to a positive atmosphere and support your colleagues, as this aligns with the collaborative culture at IVC Evidensia.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team collaborates across the four sites. This shows your enthusiasm for the role and your commitment to growing within the company.
