At a Glance
- Tasks: Manage calls, schedule appointments, and assist clients in a fast-paced veterinary environment.
- Company: Spring Lodge Veterinary Hospital, a supportive team dedicated to excellent pet care.
- Benefits: Generous leave, healthcare plan, learning opportunities, and discounts for staff pets.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Join a friendly team and make a difference in the lives of pets and their owners.
- Qualifications: Customer service experience, strong communication skills, and a proactive attitude.
The predicted salary is between 13264 - 13264 £ per year.
We are seeking 2 part‑time Veterinary Receptionists (20 hours per week each) at Spring Lodge Veterinary Hospital in Witham. The role involves managing telephone lines, scheduling appointments, handling email correspondence, processing payments, managing stock, and assisting with account and insurance queries. Flexible working between 7:45 am – 7:15 pm, Monday‑Friday, with Saturday rota.
How You’ll Make a Difference
Deliver outstanding customer service as part of a supportive team in a fast‑paced environment.
- Manage busy telephone lines and appointments efficiently.
- Handle email correspondence and client enquiries.
- Process payments.
- Manage inventory stock.
- Assist with account and insurance queries.
Requirements
- Friendly, organised, customer‑focused with excellent communication skills.
- Experience in a customer‑facing role with strong service focus and attention to detail.
- Ability to manage multiple tasks in a busy environment.
- Collaborative approach and willingness to support colleagues.
- Proactive attitude, openness to feedback and learning.
- Flexible to work the required rota.
Benefits
- 6.6 weeks annual leave, additional leave on birthday.
- Increased leave accrued through length of service.
- Family‑friendly policies: maternity, paternity, adoption, shared parental and surrogacy pay.
- Healthcare Cash Plan, Cycle to Work scheme.
- Learning and development via Inspiring Vet Care Academy.
- Pension scheme.
- Discounted staff pet care and voluntary benefits.
- Access to discounts/cashback with participating retailers.
Compensation
Up to £13,264.15 per annum.
Veterinary Receptionist (Mat Leave) in Witham employer: IVC Evidensia
Spring Lodge Veterinary Hospital in Witham is an exceptional employer, offering a supportive and collaborative work environment where you can thrive as a Veterinary Receptionist. With generous benefits such as 6.6 weeks of annual leave, family-friendly policies, and opportunities for professional development through the Inspiring Vet Care Academy, we prioritise employee well-being and growth. Join our dedicated team and make a meaningful impact while enjoying flexible working hours and a range of perks tailored to enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist (Mat Leave) in Witham
✨Tip Number 1
Get to know the company! Research Spring Lodge Veterinary Hospital and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll be handling a lot of client interactions. Role-play with a friend or family member to get comfortable managing phone calls and addressing client queries effectively.
✨Tip Number 3
Be proactive! If you see an opportunity to showcase your skills, like volunteering for extra tasks or helping out during busy times, take it. This shows your willingness to support the team and can make a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t hesitate to follow up after applying to express your enthusiasm!
We think you need these skills to ace Veterinary Receptionist (Mat Leave) in Witham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Spring Lodge Veterinary Hospital.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experience. Focus on customer service roles and any experience managing busy environments. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IVC Evidensia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Veterinary Receptionist. Familiarise yourself with managing telephone lines, scheduling appointments, and handling client enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position is all about delivering outstanding customer service, be ready to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or handled a difficult situation with grace. This will highlight your friendly and organised nature.
✨Demonstrate Your Multitasking Ability
In a fast-paced environment like a veterinary hospital, being able to juggle multiple tasks is crucial. Prepare to discuss how you've successfully managed competing priorities in previous roles. Use concrete examples to illustrate your ability to stay calm and efficient under pressure.
✨Be Open to Learning and Feedback
The job requires a proactive attitude and a willingness to learn. During the interview, express your openness to feedback and your eagerness to develop your skills. This shows that you're not just looking for a job, but are genuinely interested in growing within the team.
