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- Tasks: Provide compassionate animal care, assist with lab tasks, and deliver excellent customer service.
- Company: Join Spring Lodge Vets, a leading veterinary practice dedicated to pet welfare.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Why this job: Make a real difference in the lives of pets and their families every day.
- Qualifications: Must have a full UK driver's licence and a passion for animal care.
- Other info: Work in a supportive team across multiple sites with great career development opportunities.
The predicted salary is between 20400 - 28400 £ per year.
Spring Lodge Vets is looking for a full-time Veterinary Care Assistant to join our fantastic team! This is a great opportunity for someone wishing to pursue a career within the veterinary industry. Driving company vans is an essential part of this role, so you must hold a full, manual UK driver's licence.
Responsibilities
- Animal care duties such as cleaning, patient handling, and general husbandry
- Laboratory tasks and sample processing
- Driving responsibilities as needed
- Client-facing interactions, providing excellent customer service
- Working across all 6 of our fantastic sites
- Reception Duties
- Answering phone calls and handling inquiries
- Scheduling appointments and managing bookings
- Processing payments and maintaining accurate records
Join our team
At Spring Lodge Veterinary Hospital, we’re proud to provide exceptional care for pets and their families across Witham and the surrounding areas. Our practice is built on a foundation of compassion, expertise, and a commitment to delivering the highest standard of veterinary care. As a fully equipped veterinary hospital, we offer a wide range of services, from routine preventative healthcare to advanced diagnostics and treatments. Our dedicated team of experienced vets, nurses, and support staff is here to ensure every pet receives tailored care in a friendly and welcoming environment.
More about you
We’re looking for a compassionate and attentive person who brings enthusiasm and a can-do mindset to the role. You should be resourceful, self-motivated, and skilled at managing your time and resources efficiently. Excellent interpersonal skills and a true passion for animal care and welfare are a must. Most importantly, you should be committed to going above and beyond to deliver outstanding care to our patients.
Your shift pattern
You will work 40 hours per week, covering Monday - Friday between 7:30 am and 7:30 pm with a 1 hour unpaid lunch break, including 1:4 sat mornings on a rota. You will be required to work across all 6 of our sites. No nights or bank holidays.
Benefits
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Salary: Up to £25,485 DOE
Veterinary Care Assistant in Witham employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Care Assistant in Witham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Spring Lodge Vets. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your passion for animal care and your customer service skills, as these are key for the Veterinary Care Assistant role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression, especially in a client-facing role like this one.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for their team!
We think you need these skills to ace Veterinary Care Assistant in Witham
Some tips for your application 🫡
Show Your Passion for Animal Care: When writing your application, let your love for animals shine through! Share any relevant experiences or stories that highlight your commitment to animal welfare. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the lives of pets.
Tailor Your Application: Make sure to customise your application to fit the Veterinary Care Assistant role. Highlight your skills and experiences that align with the responsibilities mentioned in the job description. This shows us that you’ve done your homework and are serious about joining our team!
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A friendly tone can go a long way, so don’t hesitate to let your personality come through while maintaining professionalism.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the other amazing opportunities we have at Spring Lodge Vets!
How to prepare for a job interview at IVC Evidensia
✨Know Your Animal Care Basics
Brush up on your knowledge of animal care and welfare. Be prepared to discuss specific examples of how you've handled animals in the past, as well as any relevant experience you have with cleaning and patient handling. This will show your passion for the role and your commitment to providing excellent care.
✨Show Off Your Customer Service Skills
Since this role involves client-facing interactions, think of examples where you've provided outstanding customer service. Whether it's resolving a complaint or simply making someone feel welcome, be ready to share these experiences. It’s all about demonstrating that you can connect with pet owners and make them feel at ease.
✨Familiarise Yourself with the Practice
Do some research on Spring Lodge Vets and their services. Knowing about their approach to veterinary care and the range of services they offer will help you tailor your answers during the interview. It shows that you're genuinely interested in being part of their team and understand their values.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle the responsibilities listed in the job description, like driving company vans or managing bookings. Think through scenarios where you might need to multitask or deal with unexpected situations, and be ready to explain how you'd handle them effectively.
