At a Glance
- Tasks: Welcome clients and their pets, manage appointments, and handle admin tasks.
- Company: Join a friendly veterinary team in a picturesque countryside setting.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and pet care discounts.
- Why this job: Make a difference in pet care while developing your skills in a supportive environment.
- Qualifications: Prior reception experience is a plus, but passion for client care is key.
- Other info: Flexible hours with opportunities for learning and career growth.
The predicted salary is between 20000 - 24000 £ per year.
Hall Place Veterinary Centre has an exciting opportunity for a new receptionist to join their team. The successful person will join our friendly team of vets, nurses and fellow receptionists at our Pinkney’s Green surgery.
Responsibilities
- Greeting clients and their pets on arrival
- Efficiently managing the diaries, booking/cancelling or re-arranging appointments, handling online bookings and maintaining client records
- General Administration duties as requested
- Processing payments, cashing up at the end of the day
- Managing client orders and repeat prescriptions
About us
Hall Place Veterinary Centre is a long-established, thriving small animal practice with three sites. Pinkney’s Green, our hospital branch, is located in a picturesque barn conversion in the countryside, backed by two smaller branches in the bustling villages of Bourne End and Marlow.
The perfect fit
We are seeking an enthusiastic, self-motivated individual passionate about delivering outstanding client care. Able to apply a calm, compassionate, and professional approach is essential, especially in emotionally challenging situations. Successful candidates should have prior reception experience, ideally in the veterinary sector, though this is not essential, as additional training will be provided. Have excellent communication skills. Enjoy building strong relationships with our clients, taking pride in delivering a high standard of service.
Your shift pattern
You will work primarily at our main surgery in Pinkneys Green, with occasional cover at our branch practices. The role offers up to 30 hours per week, worked on a rota basis between 8 am and 7 pm. Saturday cover is also required on a rota basis, from 8 am to 3:30 pm.
Benefits
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
£0 - £0 a year Up to £20,050 DOE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Veterinary Receptionist in Windsor employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Windsor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hall Place Veterinary Centre. Familiarise yourself with their values and services. This will help you connect better during the conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Veterinary Receptionist, especially your communication and client care abilities.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Veterinary Receptionist in Windsor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for veterinary care shine through! We want to see that you genuinely care about helping pets and their owners. Share any relevant experiences or stories that highlight your love for animals.
Tailor Your CV: Make sure your CV is tailored to the role of a Veterinary Receptionist. Highlight any previous reception experience, even if it’s not in the veterinary sector. We appreciate transferable skills, so don’t hesitate to showcase your customer service abilities!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We’re looking for excellent communication skills, so make sure your writing reflects that. A well-structured application will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at IVC Evidensia
✨Know the Practice Inside Out
Before your interview, take some time to research Hall Place Veterinary Centre. Familiarise yourself with their services, values, and the team. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Communication Skills
As a veterinary receptionist, excellent communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in challenging situations. This will demonstrate your ability to handle the emotional aspects of the role.
✨Practice Common Interview Questions
Think about the types of questions you might be asked, such as how you would handle a difficult client or manage multiple tasks at once. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Dress for Success
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you respect the opportunity and are serious about the role.