Practice Manager in Whitburn

Practice Manager in Whitburn

Whitburn Temporary 31500 - 46500 £ / year (est.) No home office possible
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IVC Evidensia

At a Glance

  • Tasks: Lead and support a passionate team in a dynamic veterinary practice.
  • Company: Join Alora Vets, a welcoming and collaborative environment.
  • Benefits: Enjoy competitive salary, generous leave, and wellness initiatives.
  • Why this job: Make a real impact while developing your leadership skills.
  • Qualifications: Management experience preferred, but training provided for the right candidate.
  • Other info: Flexible working hours and excellent career growth opportunities.

The predicted salary is between 31500 - 46500 £ per year.

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Due to a team member taking up a work secondment, we have an exciting opportunity for someone to join our team at Alora Vets as Practice Manager on a 14-month fixed term secondment. This is an on-site, people-focused leadership role, perfect for someone who enjoys building strong relationships, supporting others to succeed, and making a real difference to both the team and client experience.

Working Hours

This role is 40 hours per week, typically worked Monday to Friday, 9:00am - 5:00pm. We are happy to discuss adjustments to the shift pattern for the right candidate to support flexibility where needed.

Why Join Alora Vets?

Inside our practice, you'll find a welcoming and collaborative team of vets, nurses, animal care assistants and receptionists who genuinely enjoy working together. Our team currently includes 5 Vets, including a Clinical Director with a certificate in Small Animal Medicine, a Lead Vet with a certificate in Small Animal Dentistry, 6 RVNs, including our Head RVN, 1 Student Nurse, 2 Animal Care Assistants, 5 Receptionists, including a Head Receptionist and Deputy Head Receptionist. We are proud to offer a wide range of clinical services, including laparoscopic surgery, physiotherapy, and acupuncture. Our purpose-built practice includes 4 consultation rooms, separate cat and dog waiting areas, separate cat and dog kennels, isolation ward, purpose-built dental suite with dental x-ray, two operating theatres, dedicated ultrasound and digital x-ray room.

The Role

Working closely with the Director of Practice and Clinical Services, Clinical Director, Head RVN, Lead Vet, Head Receptionist and IVC Central Support Teams, you will play a key role in ensuring the smooth day-to-day running of the practice while continually enhancing both the team and client experience.

Key responsibilities

  • Leading, supporting and motivating the practice team to foster a positive and collaborative working environment
  • Maintaining practice standards and ensuring compliance with RCVS guidelines
  • Financial management, including:
  • Managing the practice budget
  • Stock control
  • Debt management
  • Initiating capital expenditure requests
  • Supporting payroll production and queries
  • Human Resources responsibilities, including line management and supporting annual reviews alongside the Clinical Director
  • Oversight of building and equipment maintenance
  • Supporting the team to maintain Health & Safety compliance
  • Recruitment and monitoring mandatory and ongoing training compliance
  • Acting as the first point of contact for IT queries (with support from the central IT team)
  • Handling and resolving client complaints in a timely and professional manner
  • Leading and attending practice meetings with the Clinical Director and attending area meetings
  • What We’re Looking For

    We're looking for a confident, approachable individual with a genuine passion for people and practice culture. Previous management experience is desirable, but full training and support will be provided for the right candidate. You’ll thrive in this role if you enjoy leading and developing others, communicate clearly and build strong relationships, are proactive, organised and solutions-focused, feel comfortable in a busy, fast-paced environment, take pride in creating a positive and efficient workplace, are open to new ideas, share your own ideas, and lead by example. This is a fantastic opportunity to step into a leadership role within a supportive and forward-thinking practice, gaining valuable experience while making a meaningful impact on the team and the practice as a whole.

    Benefits

    Because our people matter, we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:

    • Work-life balance: 6.8 weeks annual leave
    • Wellbeing: Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay; Private Medical Insurance; Cycle to Work scheme; Initiatives focused on employee wellbeing, including discounted gym membership; Non-accidental injury support
    • Development: Learning and development opportunities via the IVC Evidensia Academy; Access to Vetlexicon - our online encyclopaedia provider; Infection Prevention and Control Programme; Quality Improvement Programme
    • Additional: Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers; Pension 5% Employee/3% Employer; Discounted staff pet care

    £0 - £39,500 a year Up to £39,500 DOE

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Practice Manager in Whitburn employer: IVC Evidensia

    At Alora Vets, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. As a Practice Manager, you will not only lead a dedicated team but also enjoy a range of benefits including generous annual leave, enhanced family-friendly policies, and extensive professional development opportunities through the IVC Evidensia Academy. Join us in making a meaningful impact in veterinary care while enjoying a fulfilling work-life balance in our purpose-built practice.
    IVC Evidensia

    Contact Detail:

    IVC Evidensia Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Practice Manager in Whitburn

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the veterinary field or related industries. A friendly chat can lead to opportunities that aren’t even advertised yet.

    ✨Tip Number 2

    Prepare for interviews by researching Alora Vets and understanding their values. Show them you’re not just another candidate; you’re genuinely excited about joining their team and making a difference.

    ✨Tip Number 3

    Practice your leadership skills! Think of examples from your past experiences where you’ve motivated a team or resolved conflicts. This will help you shine during those tricky interview questions.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

    We think you need these skills to ace Practice Manager in Whitburn

    Leadership Skills
    Team Management
    Financial Management
    Budget Management
    Human Resources Management
    Health & Safety Compliance
    Client Relationship Management
    Problem-Solving Skills
    Communication Skills
    Organisational Skills
    Adaptability
    Proactive Approach
    Training and Development
    IT Support Coordination

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Practice Manager role. Highlight your leadership experience and any relevant management skills to show us you’re the right fit for our team.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our practice culture. Be genuine and let your personality come through!

    Showcase Your People Skills: Since this role is all about building relationships, make sure to highlight your ability to lead and support a team. Share examples of how you've motivated others or resolved conflicts in the past.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!

    How to prepare for a job interview at IVC Evidensia

    ✨Know the Practice Inside Out

    Before your interview, take some time to research Alora Vets. Familiarise yourself with their services, team structure, and values. This will not only show your genuine interest but also help you tailor your answers to align with their culture.

    ✨Showcase Your Leadership Skills

    As a Practice Manager, you'll be leading a diverse team. Prepare examples from your past experiences where you've successfully motivated and supported others. Highlight how you fostered a positive environment and resolved conflicts, as this is crucial for the role.

    ✨Prepare for Financial Management Questions

    Since financial management is a key responsibility, brush up on your budgeting and stock control knowledge. Be ready to discuss how you've managed budgets in the past and any strategies you've used to ensure compliance and efficiency.

    ✨Demonstrate Your People Skills

    This role is all about building relationships. Think of specific instances where you've effectively communicated with team members or clients. Show that you can handle complaints professionally and maintain a collaborative atmosphere, which is vital for the practice's success.

    Practice Manager in Whitburn
    IVC Evidensia
    Location: Whitburn
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