At a Glance
- Tasks: Lead and support a passionate team in a dynamic veterinary practice.
- Company: Join Alora Vets, a welcoming and collaborative environment.
- Benefits: Enjoy competitive salary, generous leave, and wellness initiatives.
- Other info: Flexible working hours and excellent career growth opportunities.
- Why this job: Make a real impact while developing your leadership skills.
- Qualifications: Management experience preferred, but training provided for the right candidate.
The predicted salary is between 31500 - 46500 £ per year.
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Due to a team member taking up a work secondment, we have an exciting opportunity for someone to join our team at Alora Vets as Practice Manager on a 14-month fixed term secondment. This is an on-site, people-focused leadership role, perfect for someone who enjoys building strong relationships, supporting others to succeed, and making a real difference to both the team and client experience.
Working Hours
This role is 40 hours per week, typically worked Monday to Friday, 9:00am - 5:00pm. We are happy to discuss adjustments to the shift pattern for the right candidate to support flexibility where needed.
Why Join Alora Vets?
Inside our practice, you'll find a welcoming and collaborative team of vets, nurses, animal care assistants and receptionists who genuinely enjoy working together. Our team currently includes 5 Vets, including a Clinical Director with a certificate in Small Animal Medicine, a Lead Vet with a certificate in Small Animal Dentistry, 6 RVNs, including our Head RVN, 1 Student Nurse, 2 Animal Care Assistants, 5 Receptionists, including a Head Receptionist and Deputy Head Receptionist. We are proud to offer a wide range of clinical services, including laparoscopic surgery, physiotherapy, and acupuncture. Our purpose-built practice includes 4 consultation rooms, separate cat and dog waiting areas, separate cat and dog kennels, isolation ward, purpose-built dental suite with dental x-ray, two operating theatres, dedicated ultrasound and digital x-ray room.
The Role
Working closely with the Director of Practice and Clinical Services, Clinical Director, Head RVN, Lead Vet, Head Receptionist and IVC Central Support Teams, you will play a key role in ensuring the smooth day-to-day running of the practice while continually enhancing both the team and client experience.
Key responsibilities
- Leading, supporting and motivating the practice team to foster a positive and collaborative working environment
- Maintaining practice standards and ensuring compliance with RCVS guidelines
- Financial management, including:
- Managing the practice budget
- Stock control
- Debt management
- Initiating capital expenditure requests
- Supporting payroll production and queries
- Human Resources responsibilities, including line management and supporting annual reviews alongside the Clinical Director
- Oversight of building and equipment maintenance
- Supporting the team to maintain Health & Safety compliance
- Recruitment and monitoring mandatory and ongoing training compliance
- Acting as the first point of contact for IT queries (with support from the central IT team)
- Handling and resolving client complaints in a timely and professional manner
- Leading and attending practice meetings with the Clinical Director and attending area meetings
What We’re Looking For
We're looking for a confident, approachable individual with a genuine passion for people and practice culture. Previous management experience is desirable, but full training and support will be provided for the right candidate. You’ll thrive in this role if you enjoy leading and developing others, communicate clearly and build strong relationships, are proactive, organised and solutions-focused, feel comfortable in a busy, fast-paced environment, take pride in creating a positive and efficient workplace, are open to new ideas, share your own ideas, and lead by example. This is a fantastic opportunity to step into a leadership role within a supportive and forward-thinking practice, gaining valuable experience while making a meaningful impact on the team and the practice as a whole.
Benefits
Because our people matter, we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:
- Work-life balance: 6.8 weeks annual leave
- Wellbeing: Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay; Private Medical Insurance; Cycle to Work scheme; Initiatives focused on employee wellbeing, including discounted gym membership; Non-accidental injury support
- Development: Learning and development opportunities via the IVC Evidensia Academy; Access to Vetlexicon - our online encyclopaedia provider; Infection Prevention and Control Programme; Quality Improvement Programme
- Additional: Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers; Pension 5% Employee/3% Employer; Discounted staff pet care
£0 - £39,500 a year Up to £39,500 DOE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Practice Manager in Whitburn employer: IVC Evidensia
At Alora Vets, we pride ourselves on fostering a supportive and collaborative work environment where every team member is valued. As a Practice Manager, you will not only lead a dedicated team but also enjoy a range of benefits including generous annual leave, enhanced family-friendly policies, and extensive professional development opportunities through the IVC Evidensia Academy. Join us in making a meaningful impact in veterinary care while enjoying a fulfilling work-life balance in our purpose-built practice.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in Whitburn
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at IVC Evidensia and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Practice Manager in Whitburn
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at IVC Evidensia. So, don’t be shy about laying it all out there!
How to prepare for a job interview at IVC Evidensia
✨Showcase Your Adaptability
Given that this is a temporary HR role at IVC Evidensia, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that IVC Evidensia uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at IVC Evidensia.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at IVC Evidensia.
