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- Tasks: Welcome clients and their pets, manage appointments, and ensure smooth operations.
- Company: Join Easipetcare, a compassionate veterinary practice dedicated to exceptional service.
- Benefits: Enjoy 6.6 weeks annual leave, birthday off, and discounts on pet care.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Proactive, organised, and excellent communication skills are essential.
- Other info: Flexible part-time role with opportunities for professional development.
The predicted salary is between 20800 - 29120 £ per year.
Overview
We are hiring! Easipetcare is seeking a dedicated and organised Veterinary Receptionist / Client Care Advisor to join our team. This role offers a rewarding opportunity to contribute to a professional and compassionate environment, supporting both clients and their pets with exceptional service.
Responsibilities
- Welcoming clients and their pets with professionalism and warmth.
- Managing appointments and client communications efficiently.
- Contributing to the smooth operation of the practice.
- Proficiency with computer software such as Word, Excel, and Outlook is required.
Rota / Schedule
The position is 32 hours per week, with Wednesdays off. You\\\’ll be required to work Saturday mornings on a one-in-three rota basis, with time given back in lieu.
About You / The ideal candidate
We are looking for an individual who is proactive, highly organised, and detail-oriented. The ability to remain composed and professional under pressure, combined with excellent communication skills, is essential. The successful candidate will demonstrate flexibility, adaptability, and the capacity to work effectively both independently and as part of a team. While experience within the animal care sector is desirable, a strong commitment to outstanding customer service is paramount.
About Us / Benefits
Easipetcare offers a competitive benefits package, including 6.6 weeks of annual leave plus your birthday off, enhanced family-friendly policies including maternity and paternity pay, a cycle to work scheme, and wellbeing initiatives. The role also includes access to ongoing professional development through the IVC Evidensia Academy, Reward Gateway benefits offering discounts and cashback at numerous retailers, a pension scheme, and discounted staff pet care.
Salary / Entitlements
Salary: £0 – £0 a year; £20,800.
Employment type
- Part-time
Seniority level
- Entry level
Job function
- Health Care Provider
Industries
- Veterinary Services
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Veterinary Receptionist (Part-Time) employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist (Part-Time)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Easipetcare. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the hiring team.
✨Tip Number 3
Show off your people skills! As a Veterinary Receptionist, you'll be interacting with clients and their pets all day. Be ready to share examples of how you've provided excellent customer service in the past. It’s all about making those connections!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Veterinary Receptionist (Part-Time)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can really help us get a sense of how you'd fit into our team.
Tailor Your Application: Make sure to customise your application for the Veterinary Receptionist role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and ability to handle pressure.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IVC Evidensia
✨Know Your Stuff
Familiarise yourself with the veterinary practice and its services. Research Easipetcare's values and mission, so you can show how your skills align with their commitment to exceptional client care.
✨Showcase Your People Skills
As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Prepare examples of how you've provided outstanding customer service in the past, highlighting your ability to remain calm and professional under pressure.
✨Get Tech-Savvy
Brush up on your computer skills, especially with Word, Excel, and Outlook. Be ready to discuss how you've used these tools in previous roles to manage appointments or communicate effectively with clients.
✨Demonstrate Flexibility
Easipetcare values adaptability, so think of instances where you've successfully adjusted to changing circumstances. Share how you can work both independently and as part of a team, showcasing your proactive approach to problem-solving.
