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For Companies At a Glance
- Tasks: Be the friendly face of our veterinary practice, managing appointments and client communications.
- Company: Join a trusted veterinary team with over 50 years of experience in pet care.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Kickstart your career in a dynamic environment while making a difference for pets and their owners.
- Qualifications: Strong communication skills and attention to detail; training provided for the right candidate.
- Other info: Full-time role with opportunities for learning and development in a supportive team.
The predicted salary is between 20400 - 28400 £ per year.
Overview
We are seeking an enthusiastic and proactive colleague to join our team of nine receptionists, covering our Ashcroft Road (IP1 6AA) and Barn (IP8 3EY) surgeries. The candidate will work at both surgeries (primarily at Ashcroft Road) and perform a varied array of tasks aimed at ensuring our clients are well cared for and the practice runs smoothly.
Responsibilities
- Be the first point of contact for clients arriving at the practice or phoning to book appointments or request medication.
- The role of a veterinary receptionist is varied; no two days are the same, and you will contribute to the smooth running of the practice by handling a range of duties as required.
- A good working knowledge of veterinary practice would be useful but not essential, and being at ease with computer work is a must.
Your shift pattern
- You will work 15.75 Hours Per Week
- Tuesdays: 2 pm – 7:30 pm
- Thursdays: 2 pm – 7:30 pm
- Fridays: 8:15 am – 1 pm
- You will be required to cover extra shifts to cover team holiday/sickness.
Salary and benefits
- The annual salary for this role is up to £10,034.61 (£12.21/hr)
- 6.6 weeks annual leave FTE
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\\\’s of retailers
- Pension scheme
- Discounted staff pet care
Notes
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Veterinary Receptionist employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Wood Street Veterinary Group. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences during the actual interview.
✨Tip Number 3
Show off your personality! As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Make sure to convey your warm and friendly demeanour during the interview – it’s all about making that great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can go a long way, especially for a role that involves interacting with clients and their pets.
Tailor Your Application: Make sure to customise your application for the Veterinary Receptionist role. Highlight any relevant experience or skills that match what we’re looking for, like your communication skills and organisational abilities. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out. Remember, we’re looking for someone who can manage paperwork efficiently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do at Wood Street Veterinary Group.
How to prepare for a job interview at IVC Evidensia
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Veterinary Receptionist. Familiarise yourself with tasks like managing appointments, handling client communications, and maintaining records. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As the first point of contact for clients, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles or situations. Practice answering common interview questions clearly and confidently to highlight your verbal skills.
✨Demonstrate Organisational Abilities
Being organised is crucial in a busy veterinary practice. Think of specific instances where you've successfully managed multiple tasks or prioritised effectively. Bring this up during your interview to show that you can handle the fast-paced environment.
✨Familiarise Yourself with Veterinary Terminology
While full training will be provided, having a basic understanding of veterinary terminology can set you apart. Brush up on common terms and procedures related to animal care. This shows your commitment to learning and adapting quickly in the role.
