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For Companies At a Glance
- Tasks: Join our reception team, answering calls and assisting clients with their queries.
- Company: IVC Evidensia, a friendly veterinary practice dedicated to excellent service.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and employee wellbeing initiatives.
- Why this job: Be part of a welcoming team making a difference in animal care.
- Qualifications: Enthusiastic with experience in customer-facing roles preferred.
- Other info: Flexible working hours and opportunities for learning and development.
The predicted salary is between 19113 - 19113 £ per year.
Overview
Join to apply for the Veterinary Receptionist role at IVC Evidensia.
We have an exciting opportunity for someone to join our reception team on a part-time basis. You will be involved in the everyday aspects of reception, including answering phones and emails, as well as assisting and helping colleagues and clients with their questions and queries. You will be enthusiastic and ideally have some experience in a client or customer-facing role.
About the practice
Our practice has many great features, but what truly sets us apart is our welcoming and friendly team, who always strive to provide the best possible service to our clients and animals. We are a general first opinion practice and have all the essential equipment including x-ray, dental x-ray, and ultrasound, allowing us to provide a wide range of services.
The shift pattern
The position is 30 hours per week, Monday – Friday, shifts between 7:45 am – 7:30 pm with participation in some Saturday mornings. We are happy to discuss other hours and flexible working requests. There is no OOH or Sundays.
Benefits
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Pension scheme
- Discounted staff pet care
Compensation
Up to £19,113.53 DOE
Seniorities
- Entry level
Employment type
- Part-time
Job function
- Health Care Provider
- Veterinary Services
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Veterinary Receptionist employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on IVC Evidensia. Familiarise yourself with their values and services so you can show them you're genuinely interested in being part of their friendly team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills and enthusiasm for helping clients and colleagues.
✨Tip Number 3
Dress the part! Even though it's a veterinary practice, looking smart and professional can make a great first impression. Show them you take the opportunity seriously and are ready to represent their welcoming environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for animals and customer service shine through. We want to see that you're excited about joining our friendly team and helping clients with their queries.
Tailor Your Experience: Make sure to highlight any relevant experience you have in client or customer-facing roles. We love seeing how your background can contribute to our practice, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just the good stuff!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this pawsome opportunity!
How to prepare for a job interview at IVC Evidensia
✨Know the Practice Inside Out
Before your interview, take some time to research IVC Evidensia. Familiarise yourself with their services, values, and what makes them unique. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Veterinary Receptionist, you'll be interacting with clients regularly. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your ability to provide excellent service.
✨Prepare for Common Interview Questions
Think about questions like 'How would you handle a difficult client?' or 'What do you think is important in a veterinary practice?' Practising your responses will help you articulate your thoughts clearly during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows respect for the interviewer's time and reflects your professionalism, which is crucial in a client-facing role.
