Veterinary Care Assistant

At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are seeking an enthusiastic, team‑orientated Veterinary Care Assistant to join our team at White Cross Vets, Eccleshill on a full‑time basis. White Cross Vets are a growing group of practices with a genuine focus on quality care for pets. We are the only veterinary practice to receive a three‑star rating in the ‘Best Companies Accreditation’ for five years running, and we are also an employer of choice within the UK veterinary profession. Our core values of Quality, Integrity, Responsibility and Growth are embodied every day by our dedicated teams. We pride ourselves on a supportive working culture and strong family ethos that promotes positive wellbeing.

How You’ll Make a Difference

As a Veterinary Care Assistant, you will play an important role in supporting the clinical team to deliver high standards of patient and client care, while helping to ensure the practice environment runs smoothly and safely. Working under the direction of a Veterinary Surgeon or Registered Veterinary Nurse, you'll support inpatient care, assist with patient handling and restraint, help maintain clinical areas and equipment, and contribute to a positive and compassionate experience for both patients and clients.

Responsibilities

• Proactively support the clinic’s day‑to‑day operations
• Assist in patient handling and restraint
• Maintain clinical areas and equipment, ensuring a safe and hygienic environment
• Support inpatient care and assist Veterinary Surgeons and Registered Veterinary Nurses as required
• Help deliver high‑quality client experience, including greeting visitors and answering inquiries
• Comply with the Veterinary Surgeons Act and all relevant legislation at all times

Working Pattern

Full‑time, 37.5 hours per week

You Might Be a Great Fit If …

• You are a reliable and motivated individual who enjoys working as part of a team and is keen to develop within a veterinary environment.
• A caring, professional approach with a genuine interest in animal welfare
• Good communication skills and the ability to work collaboratively with colleagues and clients
• Strong organisational skills and the ability to manage tasks effectively in a busy environment
• A proactive attitude to learning with openness to feedback and development
• Experience working with animals in a clinical or non‑clinical setting would be advantageous

How We’ll Support You

At inspiring vet care, we’re committed to supporting your ongoing development and wellbeing.

• Structured development opportunities, including access to VCA development programmes and apprenticeships
• Clear career pathways with progression opportunities into Student Veterinary Nurse roles and beyond
• Supportive, collaborative teams focused on delivering high‑quality patient and client care
• A values‑led culture focused on care, community and continuous improvement

What We Offer Our Team

• 6.6 weeks’ annual leave plus a birthday off
• Increasing holiday allowance based on length of service
• Enhanced family‑friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
• Employee wellbeing initiatives, including Healthcare Cash Plan and Cycle to Work scheme
• Learning and development opportunities via the inspiring vet care Academy
• Pension scheme
• Discounted veterinary care
• Voluntary benefits, including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of retailers

We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world‑class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.