At a Glance
- Tasks: Lead a dynamic team, ensuring high standards and excellent client experiences.
- Company: Join Academy Vets, a friendly and established mixed practice.
- Benefits: Enjoy 6.8 weeks holiday, healthcare cash plan, and flexible working hours.
- Other info: Clear career pathways and ongoing professional development opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Proven management experience in healthcare or service-led environments.
The predicted salary is between 40000 - 45000 € per year.
An exciting opportunity has arisen for a Practice Manager to join our friendly and dynamic team at Academy Vets on a full-time, permanent basis. This is a people-focused, on-site leadership role, ideal for someone who is passionate about building strong relationships, supporting team development, and delivering an excellent client experience. If you thrive in a fast-paced environment and enjoy making a real impact, this could be your next step in your career.
Key Responsibilities
- Maintaining high practice standards and ensuring compliance with RCVS guidelines.
- Leading, supporting and motivating the team to create a positive working environment.
- Overseeing financial operations, including budgeting, stock control and debt management.
- Supporting payroll processes and handling related queries.
- Managing HR responsibilities, including line management and annual reviews.
- Overseeing building and equipment maintenance.
- Ensuring Health & Safety compliance across the practice.
- Supporting recruitment and monitoring staff training and development.
- Acting as the first point of contact for IT queries (with central support).
- Handling client feedback and resolving complaints professionally.
- Leading and attending practice and regional meetings.
Role Details
- Full-time, 40 hours per week; Monday to Friday, 9:00am – 5:00pm. A flexible approach to rota patterns and working hours is offered to support work-life balance.
Location
- Stranraer and Newton Stewart, with main hub in Stranraer.
Our Team
Academy Vets is a busy and well-established mixed practice. The team includes 10 experienced vets, 3 RVNs, and 11 administrative staff.
You’ll Be a Good Fit If
- Proven experience in a management role, ideally within healthcare, veterinary or service-led environments.
- Strong people-management skills, including performance management and team development.
- Good operational and organisational capability, able to manage competing priorities.
- Experience handling complaints, change and complex situations with confidence.
- Strong communication and stakeholder management skills.
We’ll Support You
- Key leadership role with responsibility for operational performance and team culture.
- Clear career pathways and progression opportunities into senior practice or regional leadership roles.
- Ongoing learning and development to support leadership and professional growth.
- A collaborative, values-led culture focused on care, community, and continuous improvement.
Benefits
- 6.8 weeks holiday allowance.
- Healthcare Cash Plan.
- Cycle to Work scheme.
- Green Cars salary sacrifice scheme.
- Voluntary benefits: choose from a range of benefits to suit you.
- Discounted staff pet care.
- Access to discounts/cashback with hundreds of participating retailers.
Compensation
£0 - £45,000 a year. Up to £45,000 DOE.
Practice Manager in Stranraer employer: IVC Evidensia
Academy Vets is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for a Practice Manager to thrive. With clear pathways for career progression, ongoing professional development, and a strong emphasis on team well-being, employees can expect a fulfilling and impactful role in the heart of Stranraer. The generous benefits package, including a healthcare cash plan and flexible working arrangements, further enhances the appeal of joining our dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager in Stranraer
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field or related industries. Attend local events or online webinars to meet potential employers and get your name out there. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and recent achievements. This will help you tailor your responses and show that you’re genuinely interested in joining the Academy Vets team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your management experience and how you can contribute to creating a positive working environment at Academy Vets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates about Academy Vets right there. Let’s get you that Practice Manager role!
We think you need these skills to ace Practice Manager in Stranraer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Practice Manager role. Highlight your people-management skills and any relevant experience in healthcare or service-led environments.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you can contribute to our team at Academy Vets. Share specific examples of how you've led teams or improved client experiences in the past.
Showcase Your Leadership Style:In your application, give us a glimpse of your leadership style. We want to know how you motivate teams and handle challenges. Be honest and share your approach to creating a positive working environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at IVC Evidensia
✨Know Your Stuff
Make sure you’re familiar with the RCVS guidelines and how they apply to practice management. Brush up on your knowledge of financial operations, team dynamics, and compliance issues. This will show that you’re not just a people person but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated staff, handled complaints, or improved team culture. Be ready to discuss your approach to performance management and how you support team development.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like managing a conflict between team members or dealing with a dissatisfied client. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to handle complex situations with confidence.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the practice and its culture. Ask about their approach to team development or how they handle feedback from clients. This not only shows your enthusiasm but also helps you gauge if the practice is the right fit for you.
