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- Tasks: Assist in veterinary care, manage stock, and support a happy team environment.
- Company: Join Lime Trees Vets, part of the leading IVC Evidensia group.
- Benefits: Enjoy 6.6 weeks annual leave, healthcare cash plan, and pet care discounts.
- Why this job: Make a real difference in animal care while growing your career.
- Qualifications: 5 A*-C grades and a passion for organisation and client service.
- Other info: Supportive culture with clear career pathways and ongoing development.
The predicted salary is between 20000 - 25000 £ per year.
Location: Lime Trees Vets, Stoke-On-Trent
Contract: Full-Time, Permanent
At Lime Trees, we pride ourselves on our friendly and welcoming environment. We understand that behind excellent patient care is a happy, supported team – and that’s exactly what we offer. Our culture encourages passion, professional development, and wellbeing. You’ll be working alongside experienced vets, nurses, and support staff who are dedicated to doing their best for our clients and their pets.
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners. At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more clinical impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
How You’ll Make a Difference
- Stock rotation and checking of expiry date
- Ordering stock and restocking in the different areas of the building
- Unpacking orders and ensuring they are stored in the appropriate manner and temperature
- Stock storage temperature monitoring
- Assist in organising stock lists and stock take processes
- Timely sorting and organising of special orders for customers, ensuring they are ready for collection as soon as possible
- Clear communication with clients regarding their products being ready for collection, or issues with supply
- Maintaining the consulting rooms stock and cleanliness to ensure smooth running of consultations, including efficient customer service after their consultation of their medication to take home
- Clear communication to the whole team of stock issues and efficient timely investigation of alternative products or suppliers where needed
- Maintaining the dispensary cleanliness and organisation
- Running of blood and urine samples in our in-house lab and updating patient records accordingly
- Packaging samples to be run at our external labs in a timely and accurate manner
- Maintaining client and stock records accurately
- Maintaining the biosecurity of the building
- Assisting with washing bedding
- Patient restraint for consultations or procedures in a calm, kind effective manner
- Work as a team member including helping to maintain and improve morale and effective communication
- Maintain health and safety procedures at all times
- Assist nurses/vets to administer medication or perform procedures
- Attending to inpatients: general observations regarding demeanour and behaviour
- Walking/exercising of patients; feeding; grooming; cleaning and bathing; stimulation and reassurance/comfort
- Travel between sites is required
Requirements
- Minimum 5 A*-C grades (equivalent)
- Accuracy
- Attention to detail
- Precise updating of records
- Keenness for organisation and maintain hospital cleanliness
- Effective communication skills
- High importance of client service
What We’ll Support You
At IVC Evidensia, we’re committed to supporting your development and wellbeing from the very start of your career. You’ll benefit from:
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
What We Offer Our Team
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the IVC Evidensia Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
Veterinary Care Assistant/Dispensary Technician in Stoke-on-Trent employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Care Assistant/Dispensary Technician in Stoke-on-Trent
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Lime Trees Vets and their staff. Mentioning specific team members or values during your chat can show you’re genuinely interested and that you fit right into their friendly culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Veterinary Care Assistant/Dispensary Technician, especially around client service and teamwork.
✨Tip Number 3
Show your passion for animal care! During your interview, share any relevant experiences you’ve had with pets or in veterinary settings. This will help demonstrate your commitment to the role and the well-being of animals.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Veterinary Care Assistant/Dispensary Technician in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Veterinary Care Assistant/Dispensary Technician role. Highlight your relevant experience and skills that match the job description, like attention to detail and effective communication.
Show Your Passion: Let us see your enthusiasm for animal care! Share any experiences you have with pets or in a veterinary setting. We love candidates who are genuinely passionate about making a difference in the lives of animals and their owners.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use simple language and avoid jargon. This helps us understand your qualifications and makes your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at IVC Evidensia
✨Know Your Stuff
Before the interview, brush up on your knowledge of veterinary care and the specific responsibilities of a Veterinary Care Assistant/Dispensary Technician. Familiarise yourself with stock management, patient care, and the importance of communication in a veterinary setting. This will show that you're genuinely interested and prepared.
✨Show Your Passion
Lime Trees Vets values a passion for animal care. During the interview, share personal experiences that highlight your love for animals and your commitment to their wellbeing. Whether it's volunteering at an animal shelter or caring for pets, let your enthusiasm shine through!
✨Ask Smart Questions
Prepare thoughtful questions about the team culture, professional development opportunities, and how they support staff wellbeing. This not only shows your interest in the role but also helps you gauge if the environment is the right fit for you.
✨Practice Teamwork Scenarios
Since teamwork is crucial in this role, think of examples where you've successfully worked as part of a team. Be ready to discuss how you handle challenges and maintain morale among colleagues. This will demonstrate your ability to contribute positively to the practice's culture.