At a Glance
- Tasks: Greet clients, manage appointments, and provide top-notch customer service in a vibrant vet environment.
- Company: Inspiring vet care with a friendly and supportive team culture.
- Benefits: Flexible hours, part-time work, and the chance to make furry friends every day.
- Other info: Great opportunity for career growth in a rewarding field.
- Why this job: Join a passionate team and help pets and their owners feel welcome and cared for.
- Qualifications: Strong communication skills and a love for animals are essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
Inspiring vet care is hiring a Client Care Advisor for the Lime Trees team, split between our Meir Park Small Animal Hospital and our Cat Only Clinic in Cheadle. The contract is a 12-month maternity cover and the role is part-time (17 hours per week) with flexible hours 8am–7pm, Monday to Friday, plus 1 in 4 Saturdays.
You will:
- Greet clients
- Manage the diary
- Answer calls
- Provide excellent customer service
- Process payments
- Support the clinical team to ensure a welcoming, professional environment
Pet Care Receptionist - 17h Part-Time, Flexible Hours in Stoke-on-Trent employer: IVC Evidensia
Inspiring vet care is an exceptional employer, offering a collaborative and values-led culture that prioritises care, community, and continuous improvement. As an Area Director in the West Midlands and Black Country, you will have the autonomy to shape strategy and performance while benefiting from extensive professional development opportunities and a generous benefits package, including 6.6 weeks of annual leave and a healthcare cash plan. Join us to make a meaningful impact on patient care and team engagement in a dynamic, multi-site environment.
StudySmarter Expert Advice🤫
We think this is how you could land Pet Care Receptionist - 17h Part-Time, Flexible Hours in Stoke-on-Trent
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like IVC Evidensia and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at IVC Evidensia and let us see your personality shine through!
We think you need these skills to ace Pet Care Receptionist - 17h Part-Time, Flexible Hours in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and IVC Evidensia.
Get Familiar with Our Brand:Before applying, take some time to learn about IVC Evidensia and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at IVC Evidensia
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress IVC Evidensia.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which IVC Evidensia will surely appreciate.
