At a Glance
- Tasks: Lead and inspire teams to deliver exceptional veterinary care and drive business success.
- Company: Join the UK's number one vet care provider, trusted by over 2 million pet owners.
- Benefits: Enjoy 6.8 weeks holiday, private medical insurance, and enhanced family leave.
- Other info: Opportunities for career progression and funded learning in a supportive environment.
- Why this job: Shape the future of veterinary practices while making a real difference in animal care.
- Qualifications: Proven leadership experience with strong financial and operational skills required.
The predicted salary is between 65000 - 65000 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK's number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Fyrnwy Equine Hospital is a well‐established 18 vet practice with a Tier 3 equine hospital and ambulatory branch, covering Shropshire, Cheshire and North Wales. The practice consists of European boarded specialists in surgery and medicine, as well as 2 equine nurses, 1 student vet nurse and 11 support staff members. As a practice we manage a mix of National Hunt Thoroughbred studs and Sports horse clients as well as some individual breeders.
How You'll Make a Difference
As Director of Practice and Clinical Services, you will have overall accountability for the performance, strategy, and culture of one or more veterinary practices or hospitals, balancing clinical excellence with strong operational and commercial outcomes. You'll lead both clinical and non‐clinical teams, set the strategic direction of the practice(s), and ensure the delivery of outstanding patient and client care alongside sustainable business performance. Working closely with regional and group leadership, you'll drive continuous improvement across clinical standards, people development, financial performance, and ways of working.
Responsibilities
- Lead the creation and delivery of the annual business plan, driving sustainable growth while engaging the wider team to contribute ideas, provide feedback, and support continuous improvement initiatives.
- Monitor, analyse, and communicate both practice and individual performance, actively sharing best practice and contributing to the overall success of the wider area.
- Ensure outstanding clinical outcomes by maintaining full compliance with regulatory and governance requirements, while promoting and embedding high clinical standards across all sites.
- Foster a culture of continuous improvement through regular development discussions, performance management, and ongoing team support.
- Champion an exceptional client experience by driving client engagement, promoting service excellence, and ensuring high standards are delivered consistently in every interaction.
- Build and maintain an engaged, high‐performing team culture, ensuring appropriate resourcing, supporting staff development, and maintaining a safe, compliant working environment.
- Take full accountability for the financial performance of the practice, including management of the P&L, delivering against budgets, and meeting all financial management requirements.
Role is full time 40 hours per week - 5 days over 7.
Qualifications
- Proven leadership experience with accountability for clinical, operational, and commercial performance.
- Strong financial and operational understanding, including experience with business planning and P&L management.
- The ability to lead, develop, and inspire multidisciplinary teams through change and growth.
- Strong communication, influencing, and stakeholder management skills.
How We'll Support You
- Overall leadership of one or more practices or hospitals, with the autonomy to shape strategy and culture.
- Senior‐level influence across clinical standards, operations, and commercial performance.
- Opportunities to lead large‐scale change and drive long‐term organisational impact.
- Funded learning and development, including access to inspiring vet care Academy training centres and senior leadership programmes.
- Clear career pathways with progression opportunities into wider executive or group leadership roles.
What We Offer Our Team
- 6.8 weeks' holiday including bank holidays.
- Private medical insurance.
- Enhanced family leave and pay across maternity, paternity, adoption and surrogacy.
- Pension scheme.
- Cycle to Work and Green Car schemes (eligibility applies).
- Retail discounts and cashback offers.
- Reduced‐cost veterinary care for your own pets.
Salary: Up to £65,000 pa DOE
Additional Information: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Practice Director in Shrewsbury employer: IVC Evidensia
At Fyrnwy Equine Hospital, we pride ourselves on being the UK's leading vet care provider, where our dedicated team is central to our mission of ensuring healthier animals and happier owners. Located in the picturesque regions of Shropshire, Cheshire, and North Wales, we offer a supportive work culture that fosters continuous improvement and professional growth, alongside competitive benefits such as private medical insurance and generous holiday allowances. Join us to lead a passionate team in delivering exceptional veterinary care while enjoying a fulfilling career with clear pathways for advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Director in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Practice Director role.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your leadership experience and how you've driven clinical excellence and operational success in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at inspiring vet care.
We think you need these skills to ace Practice Director in Shrewsbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Practice Director role. Highlight your leadership experience and how it aligns with our mission of delivering outstanding patient and client care.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've driven growth or improved clinical standards in previous roles. We love seeing quantifiable results!
Be Authentic:Let your personality shine through in your application. We’re looking for someone who can inspire and lead teams, so don’t be afraid to show us what makes you unique.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at IVC Evidensia
✨Know Your Numbers
As a Practice Director, you'll need to demonstrate your financial acumen. Brush up on your P&L management skills and be ready to discuss how you've driven financial performance in previous roles. Bring specific examples of budgets you've managed and the outcomes achieved.
✨Showcase Leadership Skills
This role requires strong leadership capabilities. Prepare to share stories about how you've led multidisciplinary teams through change. Highlight your approach to fostering team culture and how you've supported staff development in past positions.
✨Understand Clinical Standards
Since clinical excellence is key, make sure you can articulate your understanding of regulatory compliance and high clinical standards. Be prepared to discuss how you've implemented best practices in previous roles and the impact it had on patient care.
✨Engage with Client Experience
Client engagement is crucial for this position. Think about ways you've championed exceptional client experiences in your past roles. Be ready to discuss strategies you've used to promote service excellence and how you measure client satisfaction.
