Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide expert advice on complex employee relations cases and support managers with sensitive issues.
- Company: Join a dynamic, values-driven organisation at The Chocolate Factory in Keynsham.
- Benefits: Enjoy work-life balance, 26 days annual leave, and a supportive hybrid work environment.
- Other info: Be part of a diverse team committed to inclusion and personal development.
- Why this job: Make a real impact on employee wellbeing while growing your professional skills.
- Qualifications: Strong knowledge of UK employment law and experience in handling complex ER cases.
The predicted salary is between 36000 - 60000 £ per year.
2 days ago Be among the first 25 applicants
Join Our Team as a Senior ER Specialist
Location: The Chocolate Factory, Keynsham, Bristol (Hybrid)
About The Role
Are you passionate about employee relations and ready to make a real impact in a dynamic, values-driven organisation? We’re looking for a Senior ER Specialist to join our ER Services team and play a pivotal role in shaping how we support our people across the UK.
What You’ll Be Doing
As a Senior ER Specialist, you’ll provide expert, telephony-based advice on complex and high-risk ER cases, supporting managers and senior stakeholders to navigate sensitive issues with confidence. You’ll be a key escalation point, helping to resolve matters swiftly and effectively while balancing commercial needs and legal compliance.
You’ll Also
- Manage Early Conciliation (EC) claims and support Employment Tribunal (ET) cases.
- Coach leaders up to Exec level on ER matters.
- Collaborate with legal, HR, PR, and risk teams on high-impact cases.
- Contribute to training, policy development, and continuous improvement initiatives.
- Share insights and learnings to develop the wider ER team.
What We’re Looking For
- Strong technical knowledge of UK employment law and HR practices.
- Proven experience handling complex ER cases and EC claims.
- Excellent communication and stakeholder management skills.
- A proactive, resilient mindset with the ability to coach and influence at senior levels.
- Ability to juggle competing priorities in a fast-paced environment.
- A collaborative spirit and a genuine interest in making a difference.
- Desirable: CIPD Level 5 (or working towards Level 7) and a solid understanding of the ET process.
Why Join Us
This is more than just a job – it’s a chance to be part of a supportive, forward-thinking team where your expertise will shape how we care for our people. You’ll work in a hybrid environment, with flexibility and the opportunity to grow professionally while contributing to a business that truly lives its values.
What We Offer
At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from
- Work-life balance
- 26 days annual leave
- Initiatives focused on employee wellbeing
- Pension
- Discretionary Bonus
- Discounted staff pet care
EEO and Diversity Statement
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
#J-18808-Ljbffr
Senior ER Specialist employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ER Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at the Chocolate Factory on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Senior ER Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your UK employment law knowledge. We recommend creating a cheat sheet of key points and recent case studies that you can reference during your chat with the hiring team.
✨Tip Number 3
Show off your coaching skills! Think of examples where you've influenced senior stakeholders or resolved complex ER cases. We want to hear how you made a difference in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our values-driven organisation.
We think you need these skills to ace Senior ER Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior ER Specialist role. Highlight your experience with UK employment law and any complex ER cases you've handled. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for employee relations and how you can make a difference at StudySmarter. Don’t forget to mention your coaching experience and how you’ve influenced senior stakeholders in the past.
Showcase Your Communication Skills: As a Senior ER Specialist, communication is key. Use clear and concise language in your application. We want to see that you can convey complex information effectively, just like you would in the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at IVC Evidensia
✨Know Your Employment Law
Brush up on your knowledge of UK employment law and HR practices. Be prepared to discuss specific cases you've handled and how you navigated legal complexities. This will show your expertise and confidence in dealing with sensitive ER issues.
✨Showcase Your Communication Skills
As a Senior ER Specialist, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and concisely. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.
✨Demonstrate Your Coaching Ability
Be ready to share examples of how you've coached leaders or influenced decision-making at senior levels. Highlight your proactive approach and resilience in challenging situations, as these qualities are crucial for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in high-risk ER cases. Think about past experiences where you successfully resolved conflicts or managed EC claims, and be ready to discuss your thought process and outcomes.