At a Glance
- Tasks: Lead non-clinical operations and foster a positive team culture in a veterinary dental clinic.
- Company: Join a values-led veterinary practice focused on care and community.
- Benefits: Enjoy 6.8 weeks' holiday, career progression, and ongoing professional development.
- Other info: Collaborative culture with clear pathways for career advancement.
- Why this job: Make a real impact by enhancing client experiences and supporting a dedicated team.
- Qualifications: Management experience in healthcare or service environments with strong people skills.
The predicted salary is between 40000 - 50000 £ per year.
As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience. You'll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care.
How You'll Make a Difference
- Lead, support, and develop the non-clinical team while fostering a positive and collaborative culture
- Oversee the day-to-day running of the practice to ensure efficient workflows and an excellent client experience from first contact through to follow-up care
- Manage rotas, recruitment, onboarding, and team development
- Drive financial performance through budgeting, KPI monitoring, and service improvement initiatives
- Ensure compliance with RCVS standards, health and safety, and regulatory requirements
- Oversee facilities management, equipment maintenance, and stock control
- Handle client feedback professionally and proactively
- Support marketing and community engagement activities
- Co-ordinate and drive social media campaigns
- Work 40 hours per week Monday - Friday between the hours of 8:30 am-5:00 pm
You Might Be a Great Fit If …
- Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments
- Strong people management skills, including performance management and team development
- Good operational and organisational capability, with the ability to manage competing priorities
- Experience handling complaints, change, and complex situations with confidence
- Strong communication and stakeholder management skills
How We'll Support You
At inspiring vet care, we're committed to supporting you in a senior operational leadership role. When you join us, you'll benefit from a key leadership role with responsibility for operational performance and team culture, clear career pathways with progression opportunities into senior practice or regional leadership roles, ongoing learning and development via the inspiring vet care Academy to support leadership and professional growth, and a collaborative, values-led culture focused on care, community, and continuous improvement.
What We Offer Our Team
6.8 weeks' holiday including
Practice Manager - Veterinary Dental Clinic (Ops & People) employer: IVC Evidensia
At Inspiring Vet Care, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment for our Practice Manager role at our Veterinary Dental Clinic. With a strong focus on employee growth, we provide clear career pathways, ongoing professional development through our Academy, and a culture that values care and community. Enjoy a generous holiday allowance and the opportunity to lead a dedicated team in delivering outstanding client experiences while making a meaningful impact in the veterinary field.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager - Veterinary Dental Clinic (Ops & People)
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary and healthcare sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how you can contribute to their mission. We want to see your passion for creating a positive environment and delivering excellent client experiences!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and improved operations in previous roles. We love hearing about your successes and how you can bring that to our practice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Practice Manager - Veterinary Dental Clinic (Ops & People)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Practice Manager role. Highlight your management experience in healthcare or service-led environments, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a non-clinical team and how you can contribute to creating a positive culture at our practice. Be genuine and let your personality come through!
Showcase Your People Skills:Since this role involves a lot of people management, make sure to include examples of how you've successfully led teams, managed performance, and handled complex situations. We want to see how you can foster collaboration and support team development.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at IVC Evidensia
✨Know the Practice Inside Out
Before your interview, take some time to research the veterinary dental clinic thoroughly. Understand their values, mission, and any recent news or achievements. This will not only help you answer questions more effectively but also show your genuine interest in the practice.
✨Showcase Your People Management Skills
As a Practice Manager, strong people management skills are crucial. Prepare examples from your past experiences where you've successfully led a team, handled conflicts, or developed staff. Be ready to discuss how you foster a positive culture and support team development.
✨Demonstrate Operational Expertise
Highlight your operational and organisational capabilities during the interview. Discuss specific instances where you've improved workflows, managed budgets, or ensured compliance with regulations. This will reassure them that you can handle the day-to-day running of the practice efficiently.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle client complaints, manage competing priorities, or implement service improvement initiatives. Practising these scenarios will help you respond confidently and effectively.
