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For Companies At a Glance
- Tasks: Welcome clients and their pets, manage calls, and support the veterinary team.
- Company: Join a community-focused veterinary practice in beautiful South Wales.
- Benefits: Competitive salary, generous leave, and employee wellbeing initiatives.
- Why this job: Make a difference in pets' lives while working in a supportive environment.
- Qualifications: Positive attitude, strong communication skills, and attention to detail.
- Other info: Flexible part-time hours with opportunities for learning and development.
The predicted salary is between 19113 - 19113 £ per year.
Overview
Victoria Veterinary Practice are looking for a dedicated receptionist to join their fantastic team on a part-time fixed-term contract. Your day-to-day will vary in this fast-paced environment, with duties including:
Responsibilities
- Welcoming clients and their pets in a warm, professional manner
- Managing reception duties such as phone calls, appointment bookings, and general inquiries
- Processing insurance claims and pet health club memberships
- Keeping client records accurate and up-to-date
- Supporting the veterinary team with administrative tasks away from the front desk
- Remaining calm and compassionate in high-pressure or emotional situations
About us
Victoria Veterinary Practice is a community-minded, multi-branch veterinary practice. Both our sites (Dowlais & Aberdare) are situated in the South Wales valleys with easy access to Cardiff. Our Dowlais site is near the beautiful Brecon Beacons.
Your shift pattern
This is a part-time role working 20 hours per week, covering 2 x 10 hour shifts between 8 am – 6 pm, Monday – Friday, across both our amazing sites.
Benefits
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
- Pension scheme
- Discounted staff pet care
£0 – £0 a year
Up to £12,742.40 DOE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Part-Time Veterinary Receptionist - FTC employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Veterinary Receptionist - FTC
✨Tip Number 1
Get to know the practice! Research Victoria Veterinary Practice and their values. When you walk in for your interview, you’ll impress them with your knowledge and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since strong verbal skills are a must, try role-playing common reception scenarios with a friend. This will help you feel more confident when interacting with clients and their pets during the interview.
✨Tip Number 3
Show off your empathy! Think of examples from your past experiences where you’ve handled emotional situations with care. This will demonstrate that you can remain calm and compassionate, which is key in a veterinary environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to handle the computer literacy aspect of the job!
We think you need these skills to ace Part-Time Veterinary Receptionist - FTC
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for working with pets and people alike.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience. Focus on any previous roles that involved customer service or administrative tasks, as these will be super important for this position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this pawsome opportunity.
How to prepare for a job interview at IVC Evidensia
✨Know the Practice Inside Out
Before your interview, take some time to research Victoria Veterinary Practice. Familiarise yourself with their values, services, and community involvement. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a veterinary receptionist, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. Practising common interview questions can help you articulate your thoughts clearly and confidently.
✨Demonstrate Empathy and Compassion
Given the emotional nature of the role, be ready to discuss how you handle sensitive situations with clients. Share specific instances where you've shown empathy, whether in a professional or personal context, to highlight your suitability for this caring environment.
✨Prepare for Practical Scenarios
Expect situational questions that assess your problem-solving skills and ability to manage multiple tasks. Think about how you would handle a busy reception desk or a distressed pet owner. Practising these scenarios can help you feel more prepared and confident during the interview.
