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- Tasks: Coordinate patient care and client communication in a dynamic veterinary environment.
- Company: Join Hamilton Specialist Referrals, a leader in veterinary excellence.
- Benefits: Enjoy competitive pay, generous leave, and wellness initiatives.
- Why this job: Make a real difference in pets' lives while developing your skills.
- Qualifications: Must be a qualified RVN with excellent communication skills.
- Other info: Flexible part-time hours with opportunities for professional growth.
The predicted salary is between 19080 - 23880 ÂŁ per year.
Part Time Registered Veterinary Nurse – Patient Coordinator FTC
Join to apply for the Part Time Registered Veterinary Nurse – Patient Coordinator FTC role at IVC Evidensia.
We are delighted to open applications for 2 part time Patient Coordinators (RVN) to join our team at Hamilton Specialist Referrals on a 6 month fixed-term contract basis. Our successful candidates will work collaboratively within our clinical nursing team, as well as acting as a point of contact for our clients.
Coordinating a Seamless Client Experience
Join our nursing team at Hamilton Specialist Referrals as a Patient Coordinator, where you’ll play a crucial role in delivering exceptional client service and seamless patient care coordination. From admission to discharge, you’ll be the central liaison, ensuring clear, compassionate communication with clients and working closely with clinicians and the Clinical Administration team. Clinically, you will be based predominantly within our Wards team, providing high standards of care to a range of complex referral cases.
Key Responsibilities
- Client Communication: Provide a consistent and client‑focused experience by keeping clients informed throughout their pet’s journey, addressing questions, providing guidance on care plans.
- Patient Care: Oversee patient admissions and discharges, and manage inpatient care coordination whilst working clinically as a key part of our wards team. This will include I/V catheter placement, blood sampling, TPR & BP assessment, sedation/recoveries and nurse consults.
- Team Collaboration: Act as a pivotal link between clients, clinicians, and the Clinical Administration team to maintain clear and effective communication, supporting the best possible patient outcomes.
Supporting you in your new role
- Experience within a referral setting is advantageous but not essential.
- We are also proud to offer central support via IVC Evidensia’s \”Introduction to Referral Nursing\” training modules, specifically designed for RVNs moving from first opinion to referral.
- To be successful you will be a proactive, enthusiastic and approachable person who is not only a great team player, but can also use their own initiative and self‑motivate.
- Excellent communication and interpersonal skills, and experience of client liaison.
- You must be a qualified RVN with current RCVS registration.
Joining a team
Situated just outside of High Wycombe (J4, M40) Buckinghamshire, we deliver world‑class exemplary clinical services, with a clear focus on the people that make that a reality. By nurturing our workforce we are able to offer the very best services to the pets entrusted into our care as well as to their owners.
Hamilton Specialist Referrals was born of the belief that there is room for a new wave of veterinary excellence across the UK. There is a strong focus on providing a personal and reassuring client experience from first contact through to discharge. Excellent clinical care delivered in a friendly and supportive manner to referring vets, is paramount to the team. The hospital is operational 24 hours a day, 365 days a year and is able to offer the most advanced treatment options available for orthopaedic, neurology, soft tissue, oncology, and internal medicine cases. We have a dedicated Imaging suite, which includes a 16‑slice CT scanner, 1.5 Tesla MRI, fluoroscopy, separate radiography and ultrasound room.
Our core ethos here at HSR is based on appreciation of our staff. Curating and developing a friendly, close‑knit team is an central part of our working environment. Further qualifications and certificates are encouraged and fully supported as we feel strongly about our employees\’ right to enjoy work and develop rewarding careers.
Working Pattern
This is a part‑time position on a fixed term contract basis. The role is 22hrs/week over 2 days, Monday & Friday each week (07:30‑19:30) with occasional flexibility required in line with staffing and business levels.
Because our employees matter
Work‑life balance
- 6.6 weeks annual leave inclusive of bank holidays
- Additional holiday entitlement for your birthday
Wellbeing
- Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Private medical insurance
- Cycle to Work scheme
- Initiatives focused on employee wellbeing
Development
- CPD allowance
- Learning and development opportunities via the IVC Evidensia Academy
- Access to Vetlexicon – our online encyclopaedia provider
- All our Vets & Nurses can apply for research funding
- Infection Prevention and Control Programme
- Quality Improvement Programme
Professional memberships
- VDS cover
- RCVS fees
Additional
- Relocation allowance
- Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
- Pension – 5% Employee/3% Employer
- Discounted staff pet care
Salary: ÂŁ31,800 per annum (FTE equivalent)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Seniority level: Entry level
Employment type: Part‑time
Job function: Other
Industry: Veterinary Services
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Part Time Registered Veterinary Nurse - Patient Coordinator FTC employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Registered Veterinary Nurse - Patient Coordinator FTC
✨Tip Number 1
Get to know the company! Research Hamilton Specialist Referrals and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to client communication and patient care. Think about specific examples from your experience that demonstrate your skills and how you can contribute to the team at Hamilton.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Part Time Registered Veterinary Nurse - Patient Coordinator FTC
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Coordinator role. Highlight your experience in client communication and patient care, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Show Your Passion: Let your enthusiasm for veterinary nursing shine through in your application. Share why you’re excited about the opportunity at Hamilton Specialist Referrals and how you align with our ethos of providing exceptional client service and patient care.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure that your application reaches us quickly and efficiently, and you’ll get to explore more about our team and values while you’re at it!
How to prepare for a job interview at IVC Evidensia
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Coordinator. Familiarise yourself with the key tasks like client communication and patient care coordination. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, be prepared to discuss your communication style. Think of examples where you've successfully liaised with clients or worked as part of a team. Highlighting your interpersonal skills will set you apart from other candidates.
✨Prepare for Clinical Scenarios
Expect questions related to clinical situations you might face as a Patient Coordinator. Brush up on your knowledge of procedures like I/V catheter placement and blood sampling. Being able to discuss these confidently will show that you're ready to jump into the role.
✨Emphasise Team Collaboration
This position requires working closely with various teams, so be ready to talk about your experience in collaborative environments. Share specific examples of how you've contributed to team success in the past, which will demonstrate your ability to work well within their close-knit team.
