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- Tasks: Book appointments, communicate with clients, and support the clinical team in a vibrant environment.
- Company: Join the friendly team at Provost Vets, a multisite veterinary practice in Fife.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Combine your love for pets with a rewarding career in a supportive team.
- Qualifications: Previous reception experience preferred; must be computer literate and a team player.
- Other info: Full training provided and opportunities for learning and development.
The predicted salary is between 21000 - 26000 £ per year.
Passionate about Pets? Come and join our team. We are currently looking for a Full time Veterinary Receptionist to join our friendly team at Provost Vets.
Duties for the role would include a mixture of tasks such as booking appointments, communicating with clients either face to face or on the phone, taking payments and some administration tasks alongside supporting the clinical team where required.
Our ideal candidate:
- Previous experience in a veterinary practice would be preferred, however we will consider applicants with previous reception and client facing experience.
- The candidate must be computer literate, able to work under pressure and able to work well within a team.
- Full training will be given regarding health and safety on site and the practice management system that is utilised on site.
- It would also be an advantage to have a full UK driving license so that shifts can be undertaken at either of our other 2 sites in Newport or Ladybank if required.
About the hours and salary:
This is a full-time permanent role working 40 hours per week over 4 or 5 days. There will be 1 in 4 Saturdays which is return in Lieu time.
Provost Veterinary Group:
We are a multisite practice with 3 sites across Fife. Our team is made up of 8 vets, 7 nurses and 6 receptionists across 3 Fife locations which are St Andrews, Newport on Tay and Ladybank. We are a very friendly and hardworking team.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Up to £26,436.8 per annum
Veterinary Receptionist in Newport-On-Tay employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Newport-On-Tay
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Provost Vets. Familiarise yourself with their services and values. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience and skills confidently, especially when discussing your client-facing background.
✨Tip Number 3
Show your passion for pets! During the interview, share personal stories about your love for animals. This can really set you apart from other candidates and demonstrate that you’re a great fit for the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist in Newport-On-Tay
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Mention any relevant experiences you have with pets or in a veterinary setting to show us you're the right fit for our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous reception or client-facing experience, and don’t forget to mention your computer skills – we need someone who can handle the tech side of things!
Keep It Professional Yet Friendly: While we love a casual vibe, remember that professionalism is key. Use a friendly tone in your writing, but keep it polished. We want to see your personality while also knowing you can handle the responsibilities of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at IVC Evidensia
✨Know Your Stuff About Pets
Brush up on your knowledge of common pets and their needs. Being able to chat confidently about different breeds, health issues, and general pet care will show your passion and expertise, which is crucial for a Veterinary Receptionist.
✨Practice Your Communication Skills
Since you'll be interacting with clients face to face and over the phone, practice clear and friendly communication. Role-play with a friend or family member to get comfortable with handling various scenarios, like booking appointments or addressing client concerns.
✨Showcase Your Team Spirit
Emphasise your ability to work well within a team during the interview. Share examples from previous jobs where you collaborated effectively with colleagues, especially in high-pressure situations, as this is key in a busy veterinary practice.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle stressful situations. Think of specific examples from your past experiences that demonstrate how you managed challenges, particularly in a reception or client-facing role.