At a Glance
- Tasks: Manage client inquiries and appointments while providing excellent service in a fast-paced environment.
- Company: Join IVC Evidensia, a leading veterinary group with a supportive team culture.
- Benefits: Earn up to £26,000 per annum with annual leave and development opportunities.
- Other info: Enjoy a variety of shifts in a dynamic and supportive workplace.
- Why this job: Combine your passion for equines with a rewarding client-facing role.
- Qualifications: Experience in equine knowledge and confident communication skills required.
The predicted salary is between 26000 - 26000 £ per year.
IVC Evidensia in Newbury seeks an experienced team member for a client-facing role at Donnington Grove Veterinary Group. You will manage client inquiries, appointments, and patient admissions while ensuring excellent service in a fast-paced environment.
The successful candidate will need valuable equine knowledge and a confident phone manner. This is a rewarding position offering a variety of shifts in a supportive team, with a salary of up to £26,000 per annum and a range of excellent benefits including annual leave and development opportunities.
Equine Veterinary Admin & Client Care Specialist in Newbury employer: IVC Evidensia
IVC Evidensia in Newbury is an exceptional employer, offering a dynamic work environment where your equine expertise will be valued and nurtured. With a strong focus on employee development, you will have access to various training opportunities and a supportive team culture that prioritises work-life balance. Enjoy competitive benefits, including a salary of up to £26,000 per annum, as you contribute to providing outstanding client care in a fast-paced veterinary setting.
StudySmarter Expert Advice🤫
We think this is how you could land Equine Veterinary Admin & Client Care Specialist in Newbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the equine industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role requires a confident phone manner, grab a friend and do some mock calls. This will help you feel more at ease when handling client inquiries during the real deal.
✨Tip Number 3
Show off your equine knowledge! When you get the chance to chat with potential employers, share your experiences and insights about equine care. This will demonstrate your passion and expertise, making you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're genuinely interested in joining our team at IVC Evidensia.
We think you need these skills to ace Equine Veterinary Admin & Client Care Specialist in Newbury
Some tips for your application 🫡
Show Off Your Equine Knowledge:Make sure to highlight your experience and knowledge in the equine field. We want to see how your background can benefit our team and clients, so don’t hold back on those relevant details!
Be Personable and Professional:Since this role is client-facing, it’s crucial to convey your confident phone manner and excellent communication skills. Use your application to demonstrate how you connect with people and handle inquiries effectively.
Tailor Your Application:Take a moment to customise your application for this specific role. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for at IVC Evidensia.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Donnington Grove Veterinary Group!
How to prepare for a job interview at IVC Evidensia
✨Know Your Equine Stuff
Brush up on your equine knowledge before the interview. Be prepared to discuss common equine health issues, client concerns, and how you would handle specific situations. This will show that you’re not just a people person but also have the expertise needed for the role.
✨Practice Your Phone Manner
Since this role requires a confident phone manner, practice answering common client inquiries over the phone. You could even role-play with a friend or family member. This will help you sound professional and calm during the actual interview.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories during the interview, highlighting how you managed difficult situations or went above and beyond for clients.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
