Veterinary Receptionist/Administrator - FTC in Melksham

The Beeches Veterinary Centre is a dedicated RCVS Accredited Small Animal Practice based in Melksham, Wiltshire. We are currently looking for a friendly, organised and proactive Part-Time Receptionist to join our supportive team on a 12-month fixed-term contract.

Responsibilities

• Welcoming and assisting clients at reception
• Answering and managing telephone calls
• Responding to client emails
• Booking appointments efficiently
• Taking payments
• Handling insurance administration
• Supporting Pet Health Club administration

About Us

The Beeches Veterinary Centre is a single-site, RCVS Accredited Small Animal Practice with excellent facilities, including:

• Separate dog, cat and isolation wards
• Dedicated theatre with multi-parameter monitoring and heated operating table
• Imaging suite and large preparation room
• Dental X-ray and in-house laboratory
• Veterinary ambulance

As a practice, we take great pride in delivering excellent patient and client care, while maintaining a fun, welcoming and supportive working environment. We actively encourage the development of staff skills, open communication and ongoing education for both our team members and clients.

Our friendly team comprises two experienced Veterinary Surgeons, six Registered Veterinary Nurses, one Student Veterinary Nurse, a dedicated reception team, and a Practice Director.

Your shift pattern

You will work 30 hours per week, working across 5 days, with shifts between 8 am and 7 pm. You will also be involved in the Saturday morning rota, working 8 am – 2 pm.

If you are enthusiastic, client-focused and enjoy working as part of a close-knit team in a busy practice environment, we would love to hear from you.

Benefits

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
• Pension scheme
• Discounted staff pet care

£0 – £0 a year

Up to £15,927.90 DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.