At a Glance
- Tasks: Join our front of house team and support animal care duties.
- Company: A passionate veterinary practice experiencing exciting growth.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and enhanced family-friendly policies.
- Why this job: Make a difference in animal care while developing your skills in a supportive environment.
- Qualifications: Strong customer service skills; veterinary experience preferred but training provided.
- Other info: Full-time role with no weekends and great career development opportunities.
The predicted salary is between 22000 - 26000 Β£ per year.
We are excited to offer a fantastic opportunity for a receptionist to join our passionate and dedicated team. As our practice experiences a dynamic period of growth, you will predominantly be part of our front of house team. The role will also include some ad-hoc animal care duties, supporting our clinical team with patients, cleaning, ordering and other ad hoc duties.
Responsibilities
- Strong customer service and communication skills are essential.
- Ability to multitask efficiently.
- Good administration and IT skills for managing reception duties and in-house IT queries.
- Confidence in animal handling and maintaining client records.
- Veterinary experience is preferred; however, full training will be provided.
Working pattern
This is a full-time role working between 7:45 am - 7 pm Monday-Friday, with no weekends or OOH shifts.
Benefits
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
- Pension scheme
- Discounted staff pet care
Salary: Up to Β£25,396.8 per annum.
Veterinary Receptionist in March employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Veterinary Receptionist in March
β¨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the veterinary clinic. Familiarise yourself with their services and values. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll need to be a pro at customer service. Try role-playing common scenarios with friends or family to boost your confidence and refine your responses. Remember, clear communication is key!
β¨Tip Number 3
Show off your multitasking abilities! During the interview, share examples of how you've successfully juggled multiple tasks in previous roles. This will demonstrate that you can handle the busy environment of a veterinary practice with ease.
β¨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. Itβs the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join our pawsome team!
We think you need these skills to ace Veterinary Receptionist in March
Some tips for your application π«‘
Show Your Passion for Animals: When writing your application, let your love for animals shine through! Share any relevant experiences you have with pets or animal care, as this will resonate with us and show that you're a great fit for our team.
Highlight Your Customer Service Skills: As a Veterinary Receptionist, strong customer service skills are key. Make sure to mention any previous roles where you've excelled in communication and multitasking, as these are essential for keeping our front of house running smoothly.
Tailor Your CV and Cover Letter: Donβt just send a generic CV! Tailor your application to match the job description. Use keywords from the listing, like 'administration', 'IT skills', and 'animal handling', to show us youβre the perfect match for the role.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates during the hiring process!
How to prepare for a job interview at IVC Evidensia
β¨Know Your Stuff
Before the interview, brush up on your knowledge of veterinary practices and animal care. Familiarise yourself with common procedures and terminology, as this will show your genuine interest in the role and help you connect with the team.
β¨Show Off Your People Skills
As a Veterinary Receptionist, strong customer service skills are key. Prepare examples of how you've handled difficult situations or provided excellent service in the past. This will demonstrate your ability to communicate effectively with clients and support the clinical team.
β¨Multitasking is Your Superpower
Be ready to discuss how you manage multiple tasks at once. Think of specific instances where you successfully juggled various responsibilities, as this will highlight your organisational skills and ability to thrive in a busy environment.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of animals youβll be working with. This shows your enthusiasm for the role and helps you gauge if itβs the right fit for you.