At a Glance
- Tasks: Lead a dedicated team to ensure excellence in veterinary care across multiple locations.
- Company: Join the UK's number one vet care provider, trusted by over 2 million pet owners.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and career development opportunities.
- Other info: Flexible working hours with no weekends and a supportive environment for career growth.
- Why this job: Make a real impact on animal health and team culture while shaping the future of veterinary care.
- Qualifications: Proven leadership experience with strong commercial acumen and people skills.
The predicted salary is between 60000 - 80000 £ per year.
Salary up to £80,000 pro rata DOE. At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. Manor Vets is a well-established small animal mid-tier referral practice based in the Midlands. The main surgery has a CT scanner and all full surgical facilities. There are a further 5 branches that all have surgical facilities, but will feed into the main hospital for more complex surgery. Manor has a large team of employees (120+) so excellent HR skills and high EQ is essential.
How You’ll Make a Difference
As the Director of Practice you will work closely with 2 experienced Clinical Directors and two Head Nurses, to lead and support a dedicated team of 120 including vets, nurses and our valued support network, ensuring consistency and excellence across all 6 locations. You’ll set and execute the strategic direction of the practices, lead multidisciplinary teams, and ensure the delivery of high standards across operations, client experience, and business performance. This role plays a critical part in shaping culture, driving results, and supporting sustainable growth.
Working Pattern
- 40 hours per week across 4 or 5 days a week (dependent on your preference)
- Must be able to work a Friday
- No weekends
- On call rota 1 in 6 weekends (Not required in practice)
- One late night per week until 7.30pm
Key Responsibilities
- Overall accountability for the performance, strategy, and culture of the practices and hospital, balancing clinical excellence with strong operational and commercial outcomes.
- Set the strategic direction of the practices, and ensure the delivery of outstanding patient and client care alongside sustainable business performance.
- Lead the creation and delivery of the annual business plan, driving sustainable growth while engaging the wider team to contribute ideas, provide feedback, and support continuous improvement initiatives.
- Monitor, analyse, and communicate both practice and individual performance, actively sharing best practice and contributing to the overall success of the wider area.
- Foster a culture of continuous improvement through regular development discussions, performance management, and ongoing team support.
- Providing an exceptional client experience by driving client engagement, promoting service excellence, and ensuring high standards are delivered consistently in every interaction.
- Take full accountability for the financial performance of the practice, including management of the P&L, delivering against budgets, and meeting all financial management requirements.
You Might Be a Great Fit If...
- You are an experienced operational leader with strong commercial acumen and a people-centred leadership approach.
- Proven experience in a senior leadership role with accountability for operational and commercial performance, ideally within healthcare, veterinary, or service-led environments but not essential.
- Strong financial and business management capability, including experience with planning and P&L oversight.
- The ability to lead, engage, and develop high-performing multidisciplinary teams.
- Experience leading through change and driving cultural or transformational initiatives.
- Excellent communication, influencing, and stakeholder management skills.
How We’ll Support You
At inspiring vet care, we’re committed to supporting you in a senior leadership role. When you join us, you’ll benefit from:
- Overall leadership of one or more practices or hospitals, with the autonomy to shape strategy and culture.
- Senior-level influence across clinical standards, operations and commercial performance.
- Opportunities to lead large-scale change and drive long-term organisational impact.
- Funded learning and development, including access to inspiring vet care Academy training centres and senior leadership programmes.
- Clear career pathways with progression opportunities into wider executive or group leadership roles.
What We Offer Our Team
- 6.8 weeks’ holiday including bank holidays
- Private medical insurance
- Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
- Pension scheme
- Cycle to Work and Green Car schemes (eligibility applies)
- Retail discounts and cashback offers
- Reduced-cost veterinary care for your own pets
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Closing date for applications 19th June 2026. £60,000 - £80,000 a year.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Manor Vets - Director of Practice employer: IVC Evidensia
At Manor Vets, we pride ourselves on being a leading employer in the veterinary field, offering a supportive and collaborative work culture that prioritises the well-being of both our team and the animals we care for. With a commitment to professional development, including funded training and clear career pathways, our employees enjoy meaningful growth opportunities while working in a state-of-the-art facility in the Midlands. Join us to be part of a dedicated team that values excellence, innovation, and a shared passion for animal care.
StudySmarter Expert Advice🤫
We think this is how you could land Manor Vets - Director of Practice
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at IVC Evidensia!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at IVC Evidensia.
We think you need these skills to ace Manor Vets - Director of Practice
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at IVC Evidensia. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to IVC Evidensia and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at IVC Evidensia. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to IVC Evidensia's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at IVC Evidensia
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with IVC Evidensia.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at IVC Evidensia will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact IVC Evidensia and how you would contribute to adapting HR strategies.
