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- Tasks: Lead a dynamic reception team and ensure top-notch customer service.
- Company: A leading veterinary care organisation with a focus on quality and compassion.
- Benefits: Extensive annual leave, family-friendly policies, and continuous development opportunities.
- Why this job: Make a difference in pet care while developing your leadership skills.
- Qualifications: Experience in the veterinary sector and strong leadership abilities.
- Other info: Flexibility for travel between multiple branches is essential.
The predicted salary is between 36000 - 60000 £ per year.
A leading veterinary care organization is seeking a Head Receptionist to lead our reception team at Pool House. This role involves managing a large team, scheduling shifts, and delivering high-quality customer service.
Ideal candidates will have experience in the veterinary sector, with strong leadership and organizational skills.
Benefits include extensive annual leave, family-friendly policies, and continuous development opportunities. Flexibility for travel between multiple branches is essential.
Head of Front of House - Veterinary Reception Lead in Lichfield employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Front of House - Veterinary Reception Lead in Lichfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary sector and let them know you're on the hunt for a Head Receptionist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully managed teams in the past. This will help them see you as the perfect fit for leading their reception team.
✨Tip Number 3
Be ready to demonstrate your customer service prowess! Prepare some stories that highlight your ability to handle challenging situations with clients, especially in a veterinary setting. This will show them you can deliver the high-quality service they’re after.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Head of Front of House - Veterinary Reception Lead in Lichfield
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past, especially in a busy environment like a veterinary practice.
Tailor Your Experience: Don’t just send a generic CV! We’re looking for candidates with veterinary sector experience, so be sure to tailor your application to showcase relevant roles and responsibilities that align with our needs.
Emphasise Customer Service: As a Head Receptionist, delivering high-quality customer service is key. Use your application to share examples of how you’ve gone above and beyond for customers in previous roles. We love hearing about those moments!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at IVC Evidensia
✨Know Your Veterinary Stuff
Make sure you brush up on your veterinary knowledge before the interview. Familiarise yourself with common procedures, terminology, and the latest trends in animal care. This will show that you're not just a leader but also someone who understands the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you overcame them. This will help demonstrate your ability to manage a large reception team effectively.
✨Customer Service is Key
Since this role involves delivering high-quality customer service, be ready to discuss your approach to handling difficult situations with clients. Share stories that highlight your problem-solving skills and your commitment to providing excellent service.
✨Flexibility is Essential
Given the need for travel between branches, be prepared to discuss your availability and willingness to adapt your schedule. Highlight any previous experiences where you had to be flexible and how you managed it successfully.
