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- Tasks: Support the IT Service Desk with equipment orders and customer queries.
- Company: Join IVC Evidensia, a leading veterinary services provider in Europe and North America.
- Benefits: Enjoy work-life balance, 26 days leave, and a dog-friendly office.
- Why this job: Make a real impact on animal welfare while developing your IT skills.
- Qualifications: Friendly, organised, adaptable, with a passion for technology and great communication skills.
- Other info: Entry-level role with excellent career growth opportunities in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join IVC Evidensia and make a real impact on animal health and welfare. At IVC Evidensia, we’re proud to be one of the leading veterinary services providers across Europe and North America. With over 2,500 clinics and hospitals in 20 countries and a team of 41,000 passionate professionals, we care for around 25,000 animals every day. Our purpose is simple yet powerful: Healthy Animals, Happy Owners.
We’re now looking for an IT Administrator to join our growing team at our Keynsham Head Office. This is a hands-on role that plays a vital part in keeping our IT operations running smoothly and supporting colleagues across the business.
What You’ll Do
- Manage IT equipment orders and ensure timely delivery
- Handle mobile phone queries, from ordering new devices to resolving contract issues
- Coordinate with suppliers and couriers to keep everything on track
- Keep records and internal documents accurate and up to date
- Support the team with general administration and organise meetings
You’ll also play a key role in our migration to a new mobile provider and ensure every colleague receives excellent customer service throughout.
What We’re Looking For
- Organised and detail-oriented, with the ability to manage multiple tasks
- A great communicator, confident in liaising with suppliers and internal teams
- Tech-savvy and adaptable, with an interest in IT and mobile technology
- Proactive and customer-focused, always aiming to deliver the best experience
- Experience in IT administration or a similar role would be a strong advantage.
Why join us?
At IVC Evidensia, you’ll be part of a collaborative team that values innovation and growth. You’ll have the chance to develop your skills in a dynamic environment while contributing to a purpose-driven organisation that truly makes a difference.
Location: Keynsham Head Office (on-site, 5 days per week)
What We Offer
At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from:
- Work-life balance
- 26 days annual leave
- Cycle to Work scheme
- Initiatives focused on employee wellbeing
- Pension
- Discretionary Bonus
- Discounted staff pet care
- Dog Friendly office
- Free Parking available at Head Office
We are committed to Diversity, Equality, Inclusion and Belonging, and we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we welcome candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
We may use artificial intelligence (AI) tools to support parts of the hiring process. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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IT Administrator (12 month FTC) employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Administrator (12 month FTC)
✨Tip Number 1
Get to know the company! Research IVC Evidensia and understand their mission of supporting animal welfare. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common IT Administrator questions. Think about how you would handle specific scenarios related to equipment management or customer service. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace IT Administrator (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Administrator role. Highlight any relevant tech experience and customer service skills, as we love a candidate who can communicate well and handle queries efficiently.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to show us your personality and enthusiasm for the role. Mention why you’re interested in working with IVC Evidensia and how you can contribute to our mission of Healthy Animals, Happy Owners.
Show Off Your Organisational Skills: As an IT Administrator, being organised is key. In your application, give examples of how you've managed tasks or projects in the past. This will help us see that you can handle the busy nature of our department.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at IVC Evidensia
✨Know Your Tech
Brush up on your IT knowledge, especially around equipment ordering and mobile phone management. Familiarise yourself with common queries that might come up in the role, so you can demonstrate your understanding and readiness to tackle them.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with internal employees, be prepared to discuss how you’ve provided excellent customer service in the past. Think of specific examples where you resolved issues or helped someone out, as this will show you’re a great fit for their team.
✨Be Organised and Adaptable
The job requires a highly organised individual, so come prepared to talk about how you manage your tasks and priorities. Share examples of how you've adapted to changes in a busy environment, which will highlight your ability to thrive in their rapidly growing department.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or the specific challenges the IT team faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too.
