At a Glance
- Tasks: Be the friendly face of our vet practice, managing appointments and supporting horse care.
- Company: Join the UK's number one vet care provider in a supportive team.
- Benefits: Enjoy 6.6 weeks' annual leave, career development, and employee wellbeing initiatives.
- Other info: Work in a stunning location with opportunities for personal and professional growth.
- Why this job: Make a real difference in animal care while enjoying a flexible work environment.
- Qualifications: Customer service experience and excellent communication skills are essential.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are seeking an organised, personable Receptionist/Stable Assistant to join our team at Kessock on a part time basis.
Practice Highlights
- The only equine-exclusive practice in the Scottish Highlands
- A genuinely hands-on leadership role within a close-knit, experienced team
- Diverse ambulatory and emergency equine caseload
- Opportunity to shape clinical standards, service development and future investment
- Culture built on trust, autonomy and clinical excellence
- Flexible balance of leadership and clinical responsibilities
- Outstanding lifestyle location with access to mountains, coastline and outdoor living
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
Work Pattern
This position offers a minimum of 8.5 hours per week, with additional hours available to provide holiday and sickness cover when needed. It is an excellent opportunity for someone who enjoys a varied role and is passionate about delivering outstanding customer service within an equine environment.
Key Responsibilities
- Providing reception and administrative support
- Handling telephone calls and client enquiries professionally and efficiently
- Delivering exceptional customer service in a busy, fast-paced environment
- Assisting with horse handling and stable management
You Might Be a Great Fit If...
You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring:
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
How We’ll Support You
A key client-facing role within a supportive and collaborative practice team. Clear career pathways with progression opportunities within client care and practice leadership roles. Ongoing learning and development supported by experienced colleagues and practice teams. A values-led culture focused on care, community and continuous improvement.
What We Offer Our Team
- 6.6 weeks' annual leave plus your birthday off
- Increasing holiday allowance based on length of service
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
- Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted veterinary care
- Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Veterinary Receptionist/Stable Assistant in Inverness employer: IVC Evidensia
Inspiring vet care is an exceptional employer, offering a collaborative and values-led culture that prioritises care, community, and continuous improvement. As an Area Director in the West Midlands and Black Country, you will have the autonomy to shape strategy and performance while benefiting from extensive professional development opportunities and a generous benefits package, including 6.6 weeks of annual leave and a healthcare cash plan. Join us to make a meaningful impact on patient care and team engagement in a dynamic, multi-site environment.
