At a Glance
- Tasks: Assist clients, answer phones, and handle admin tasks in a busy veterinary practice.
- Company: Join the Oakfield Veterinary Group, a trusted name in animal care for over 100 years.
- Benefits: Enjoy 6.6 weeks annual leave, birthday leave, and discounts on pet care.
- Other info: Full-time role with opportunities for learning and development in a supportive environment.
- Why this job: Be part of a passionate team making a difference in the lives of pets and their owners.
- Qualifications: Organised and enthusiastic with experience in customer service.
The predicted salary is between 21000 - 28000 £ per year.
Passionate about pets and delivering excellent customer service? We are looking for a Veterinary Receptionist to join our dedicated team here at Oakfield Veterinary Group, Castle Bromwich Surgery. Your days will consist of general reception duties such as helping clients, answering phones and administration work. The role is primarily based at our practice in Castle Bromwich, but will also be required to work at Oakfield Tamworth and Oakfield Atherstone when the business requires it.
Our ideal candidate will be organised and enthusiastic about providing a high standard of customer service. This position is perfect for someone with experience in a similar role who is looking to join a friendly team within a busy small animal practice.
About The Rota: This is a full-time permanent role working four days during the week, Monday- Friday, on a rota basis, and Saturday mornings from 8:30 am-1:30 pm. In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Veterinary Receptionist in Hereford employer: IVC Evidensia
At Oakfield Veterinary Group, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment in Castle Bromwich. Our commitment to employee wellbeing is reflected in our generous benefits package, including enhanced family-friendly policies, extensive annual leave, and opportunities for professional development through the IVC Evidensia Academy. Join us and be part of a dedicated team that values diversity and inclusion while making a meaningful impact on the lives of pets and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist in Hereford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Oakfield Veterinary Group. Familiarise yourself with their values and services. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! As a Veterinary Receptionist, you'll be the first point of contact for clients. Think of examples from your past experiences where you provided excellent service and be ready to share them during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Veterinary Receptionist in Hereford
Some tips for your application 🫡
Show Your Passion for Pets:Make sure to highlight your love for animals in your application. We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent service to our furry friends and their owners.
Tailor Your Experience:When detailing your previous roles, focus on experiences that relate to customer service and administration. We’re looking for someone who can handle busy reception duties, so make it clear how your past jobs have prepared you for this role.
Be Organised and Enthusiastic:We value organisation and enthusiasm! In your application, share examples of how you’ve managed multiple tasks effectively and maintained a positive attitude, especially in a busy environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IVC Evidensia
✨Know Your Stuff About Pets
Brush up on your knowledge of common pets and their needs. Being able to discuss different breeds, health issues, and general care will show your passion for animals and impress the interviewers.
✨Customer Service is Key
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a client, as this role heavily relies on strong interpersonal skills.
✨Familiarise Yourself with the Practice
Do some research on Oakfield Veterinary Group and its history. Knowing about their values, services, and community involvement can help you tailor your answers and demonstrate your genuine interest in joining their team.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills and ability to multitask, as these are crucial for a Veterinary Receptionist. Practising your responses will help you feel more confident and articulate during the interview.
