Veterinary Care Assistant in Hailsham

We are seeking a compassionate and dedicated Veterinary Care Assistant to join our supportive team for a fixed-term maternity cover of 12 months. The ideal candidate will have exceptional customer-service skills, a genuine love for animals and a desire to provide outstanding care in a fast-paced veterinary environment.

This customer-facing role will include reception duties, client care responsibilities, administration tasks, hygiene and infection control, stock control, laboratory tasks and animal care duties. This vacancy is a part-time position working across our 3 East Sussex surgeries (Hailsham, Eastbourne & Stone Cross).

About Our Group
Join our dedicated team of veterinary professionals, comprising 12 nursing staff, 6 vets, and 10 support staff across East Sussex. We take pride in our commitment to continuous learning and development, including veterinary certificate holders in ECC and geratric medicine, and a whole effort in ongoing training. As part of our team, you\’ll have the opportunity to collaborate with skilled colleagues and contribute to our culture of excellence and compassion.

Applicant requirements

• Excellent communication skills, verbal and written
• Excellent team player, supportive and collaborative
• Excellent customer service
• Good IT skills
• Ability to provide high standard of service in a fast-paced environment
• Ability to remain calm under pressure
• Positive and friendly attitude
• Display compassion and patience with all clients
• Flexible and adaptable
• Must have own transport
• Receptionist experience, desirable
• Animal handling skills, desirable

Your shift pattern

You will work 32.6 hours per week across 4 weekdays, with varying shift patterns of 8:30 am – 4 pm / 8:30 am – 5:30 pm / 8:30 am – 7 pm, plus 1:8 Saturday mornings 8:30 am – 1:30 pm.

In addition to a competitive salary, you will benefit from:

• 6.6 weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits – reward gateway giving discounts and cashback with 100\’s of retailers
• Pension scheme
• Discounted staff pet care

£0 – £0 a year

Up to £20,770 DOE

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.