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- Tasks: Welcome clients and their pets, manage appointments, and ensure a smooth clinic operation.
- Company: Join a friendly veterinary team in beautiful East Grinstead with great transport links.
- Benefits: Enjoy 6.6 weeks annual leave, enhanced family policies, and discounts on pet care.
- Why this job: Make a positive impact on pets and their owners every day in a rewarding role.
- Qualifications: Experience in customer service and a love for animals is essential.
- Other info: Great career development opportunities and a supportive work environment.
The predicted salary is between 18000 - 30000 £ per year.
We’re on the lookout for a warm, experienced Receptionist to join our friendly and supportive team at The East Grinstead Vet Centre. If you love working with animals and people and enjoy being the friendly face welcoming clients and their pets, this could be the perfect role for you!
Your days will be varied and rewarding, including:
- Answering phones and handling front-desk inquiries
- Booking appointments and managing scheduling
- Processing payments and assisting with health plans
- Supporting the smooth operation of the clinic and assisting clients as needed
- Contributing to a welcoming and positive experience for pets and their owners
We are a busy, small animal practice in beautiful East Grinstead with satellite branches in Crawley and Copthorne, with good transport links to London and Brighton. We are lucky to have the Ashdown Forest on our doorstep, providing a great place for walking and enjoying spectacular views.
Shift pattern: You will work 38 hours per week across 4 days, covering 9-hour shifts; this will also include every other Saturday morning.
Benefits:
- 6.6 weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Salary: Up to £25,000 DOE
Veterinary Receptionist in East Grinstead employer: IVC Evidensia
Contact Detail:
IVC Evidensia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in East Grinstead
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on The East Grinstead Vet Centre. Familiarise yourself with their services and values. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your people skills! As a Veterinary Receptionist, you'll be the first point of contact for clients and their pets. Think about scenarios where you can demonstrate your warm personality and ability to handle inquiries. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Show your passion for animals! During your interview, share any relevant experiences you've had with pets or in customer service. Whether it's volunteering at an animal shelter or simply being a pet owner, let them know how much you care about both animals and their owners.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our careers page and submit your application directly. This way, you’ll ensure it gets into the right hands and shows your enthusiasm for the role!
We think you need these skills to ace Veterinary Receptionist in East Grinstead
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for animals and people. A warm and friendly tone can make a big difference.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or working with animals. We love seeing how your past roles have prepared you for this position, so be specific about your skills and achievements!
Keep It Clear and Concise: While we appreciate detail, it’s important to keep your application clear and to the point. Use bullet points if needed, and make sure to proofread for any typos or errors. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at IVC Evidensia
✨Know Your Stuff About the Role
Before heading into the interview, make sure you understand what a Veterinary Receptionist does. Familiarise yourself with the responsibilities like booking appointments and managing payments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your People Skills
As a Veterinary Receptionist, you'll be the friendly face welcoming clients and their pets. Be prepared to share examples of how you've handled customer service situations in the past. Highlight your ability to stay calm under pressure and your passion for helping both animals and their owners.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the clinic's culture, team dynamics, or how they support employee wellbeing. This shows that you're not just interested in the job, but also in being part of a supportive environment.
✨Dress the Part
While the role is about being warm and approachable, it's still important to look professional. Choose an outfit that reflects the friendly yet professional atmosphere of the clinic. This will help you make a great first impression!
