IVC Evidensia seeks a proactive Trainer to join our Contact Centre Hub, delivering engaging training for new starters and Gradbay cohorts while coaching existing colleagues. You will design, develop and deliver impactful programmes to build capability and confidence.
As part of the role, you will support onboarding journeys, identify skills gaps, and work with Team Leaders to drive learning impact across the contact centre, promoting excellent customer service and continuous improvement.
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Remote Contact Centre Trainer & Onboarding Coach in Dunfermline employer: IVC Evidensia
At inspiring vet care, we pride ourselves on being a leading employer in the veterinary field, offering a supportive and collaborative work culture that prioritises the wellbeing and development of our staff. As a Head Veterinary Nurse at our Fair City Vets location, you will enjoy a senior leadership role with clear career progression opportunities, generous annual leave, and a commitment to ongoing professional development, all within a friendly community-focused environment. Join us to make a meaningful impact on animal care while benefiting from a range of employee perks and a strong emphasis on work-life balance.
