At a Glance
- Tasks: Be the friendly face of our vet clinic, helping clients and their pets feel welcome.
- Company: Join the UK's number one vet care provider with a supportive team culture.
- Benefits: Enjoy 6.6 weeks' annual leave, healthcare cash plan, and discounts on pet care.
- Other info: Fixed term contract with clear pathways for career progression and ongoing learning.
- Why this job: Make a real difference in animal care while developing your career in a rewarding environment.
- Qualifications: Excellent communication skills and experience in a customer-facing role are essential.
The predicted salary is between 12600 - 12600 £ per year.
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We pride ourselves on being a genuinely friendly, supportive practice with a loyal client base and a wonderful mix of patients, making it a rewarding and enjoyable place to work.
How You’ll Make a Difference
We are looking for a confident, approachable receptionist with excellent communication skills and a genuine passion for animal care. As the first point of contact for our clients, you’ll play a vital role in creating a positive experience, offering reassurance, empathy, and professionalism at all times. The ideal candidate will thrive in a busy environment, enjoy working as part of a close-knit team, and be highly organised with the ability to juggle multiple tasks. Previous experience in a fast‑paced role is essential, and experience within a veterinary or healthcare setting would be a distinct advantage. You should also be comfortable handling sensitive and confidential information, working to deadlines, and using a range of IT systems.
Our clinic can sometimes be an emotional environment for both clients and their pets, so the ability to remain calm, compassionate, and professional under pressure is key. In return, you’ll be joining a supportive team that truly values its people, its clients, and the care it provides.
This is a fixed term 9 month contract to cover maternity leave working 19 hours per week. Mon & Wed 8:30 - 18:30, Every 4th week will be Mon 8:30-18:30, Wed 8.30 - 13:30 and Sat 8:30- 13:00 (Saturday cover may be at Knockanboy clinic in Dervock).
You Might Be a Great Fit If...
- Excellent communication skills and a professional, welcoming manner
- Experience in a customer-facing role, with a strong focus on service and attention to detail
- The ability to manage multiple tasks effectively in a busy environment
- A collaborative approach and willingness to support colleagues
- A proactive attitude, with openness to feedback and learning
How We’ll Support You
- A key client-facing role within a supportive and collaborative practice team
- Clear career pathways with progression opportunities within client care and practice leadership roles
- Ongoing learning and development supported by experienced colleagues and practice teams
- A values-led culture focused on care, community, and continuous improvement
What We Offer Our Team
- 6.6 weeks' annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Increasing annual leave accrued through length of service
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Healthcare Cash Plan
- Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Pension scheme
- Discounted staff pet care
- Voluntary benefits: choose from a range of benefits to suit you
- Access to discounts/cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
Locations
Veterinary Receptionist (mat leave) in Derry, Londonderry employer: IVC Evidensia
At Inspiring Vet Care, we prioritise our people and their development, making us an exceptional employer in the veterinary field. Our supportive work culture fosters collaboration and continuous learning, while our commitment to employee wellbeing is reflected in generous benefits such as enhanced family-friendly policies and a healthcare cash plan. Join us in a rewarding environment where you can make a meaningful impact on the lives of animals and their owners, all while enjoying clear career progression opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Receptionist (mat leave) in Derry, Londonderry
✨Tip Number 1
Get to know the company! Research inspiring vet care and understand their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission of healthier animals and happier owners.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for clients. Role-play with a friend or family member to nail down how to convey empathy and professionalism, especially in those emotional moments.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past roles where you juggled multiple tasks effectively. This will demonstrate that you can thrive in a busy environment, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our supportive team at inspiring vet care.
We think you need these skills to ace Veterinary Receptionist (mat leave) in Derry, Londonderry
Some tips for your application 🫡
Show Your Passion for Animal Care:Make sure to highlight your genuine love for animals in your application. We want to see that you’re not just looking for a job, but that you truly care about the well-being of our furry friends and their owners.
Tailor Your Experience:When detailing your previous roles, focus on customer-facing experiences that showcase your communication skills and ability to handle busy environments. We’re looking for someone who can juggle tasks like a pro, so let us know how you’ve done that before!
Keep It Professional Yet Friendly:Your written application should reflect the warm and welcoming vibe we pride ourselves on. Use a friendly tone while maintaining professionalism, as this will give us a glimpse of how you’ll interact with our clients.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity to join our supportive team.
How to prepare for a job interview at IVC Evidensia
✨Know Your Stuff About Animal Care
Brush up on your knowledge of animal care and the services offered by the clinic. Being able to discuss common pet issues or treatments will show your genuine passion for animal welfare and impress the interviewers.
✨Show Off Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since you'll be the first point of contact for clients, demonstrating excellent communication skills during the interview is crucial. Role-play with a friend to simulate potential scenarios you might face.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks in a busy environment. Highlighting your ability to stay organised under pressure will resonate well with the interviewers.
✨Emphasise Teamwork and Support
Be ready to discuss how you’ve collaborated with colleagues in previous roles. Showing that you value teamwork and are willing to support others will align perfectly with the practice's culture of collaboration and care.
