At a Glance
- Tasks: Support the Pricing & Coding Team with training, coding maintenance, and administrative tasks.
- Company: Leading veterinary services provider with over 2,500 clinics across Europe and North America.
- Benefits: Competitive salary, 26 days leave, cycle scheme, dog-friendly office, and wellbeing initiatives.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Join a dynamic team and make a real impact in the veterinary field.
- Qualifications: Experience in a veterinary role, strong communication skills, and Excel proficiency.
The predicted salary is between 30000 - 40000 £ per year.
We are a leading veterinary services provider across Europe and North America with more than 2,500 clinics and hospitals. The role supports the Pricing & Coding Team by providing administrative support, maintaining stock coding, and delivering training and support to practice teams.
Responsibilities
- Deliver training to multiple team members across support, management and practice teams
- Act as main point of administrative support for team requirements (e.g., venue booking, meeting organisation/minuting)
- Maintain UK & ROI stock codes (approx. 10,000 UK / 3,000 ROI)
- Update descriptions, supplier codes, labels, and pricing
- Engage with suppliers, labs, and visiting specialists
- Resolve issues such as discontinued codes and poor supplier communication
- Regular intranet updates with supplier price reports and practice resources
- Deliver training & support to SOC & practice team members of all levels in use of coding
- Respond to first‑line queries from practices, escalating appropriately where necessary
- Help revise and maintain email templates for query responses
- Assist with (national) price reviews for UK and ROI (stock and professional fees)
- Assist with pricing and coding related projects and pilots
- Manage the Price Changes inbox, ensuring timely and accurate handling of requests
- Coordinate behind‑the‑scenes activities to support pricing and charging processes
- Undertake any duties reasonably required to fulfil the role and support business objectives
Qualifications
Essential:
- Experience working in a veterinary role to contextualise data
- Experience presenting – both in‑person and online
- Keen eye for accuracy and attention to detail
- Ability to work independently without direct supervision
- Excellent communication skills and ability to build relationships with stakeholders
- Intermediate level in Excel (e.g., XLOOKUP, Pivot Tables)
Desirable:
- Experience with the IVC Practice Management System (Merlin or Voyager), responsible for code management
- Experience with PACMan
- Experience in Excel comparison formulas such as VLOOKUP/XLOOKUP
- Valid driving licence
Benefits
We offer a competitive base salary and:
- Work‑life balance
- 26 days annual leave
- Cycle to Work scheme
- Employee wellbeing initiatives
- Pension
- Discretionary bonus
- Discounted staff pet care
- Dog Friendly office
- Free parking at Head Office
We are committed to Diversity, Equality, Inclusion and Belonging. As a Disability Confident Employer, we welcome candidates with disabilities and long‑term health conditions and will provide reasonable adjustments where needed.
Pricing & Coding Administrator (UK Remote) in Bristol employer: IVC Evidensia
As a leading veterinary services provider, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Our remote role as a Pricing & Coding Administrator offers the flexibility of working from home while being part of a dynamic team dedicated to delivering exceptional service across our extensive network of clinics. With competitive benefits including generous annual leave, a cycle to work scheme, and a dog-friendly office environment, we ensure our employees feel valued and empowered to thrive in their careers.
